Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I sent a message the other day to Cody but never heard back. Shipping was prompt. Not sure why it was sent 2 day delivery as I specified UPS ground. My message to Cody was the fact that the sliding shorts were torn at the inseam upon first inspection and the medium size seemed to be stretched out and had no compression at all. I would have returned them for credit, but the process seemed more of a hassle than what it was worth. The softball shorts I ordered were fine. I never use mail order to try to avoid this kind of situation, but thought I would give it a try. I recommended EPIC to some other guys on my team before I received my order and I know they ordered some items. I will follow up with them to see if they were satisfied. I hate to be negative, but there are always ways to improve your business. Thanks.
Order received very promptly
A good resource for affordable gear and equipment.
Will use again! :)
The only problem I had was changing the shipping address
The customer service did not call me back and then I emailed which took 2 days for a response. It should be quicker.
Fast ship
I ordered three of your clearanced baseball pants. They were all supposed to be the same pants but of course I ordered different sizes. One pant was a long pant which is what I was looking for. The other two were the shorter versions (capri length) yet I ordered the same pants just different sizes. I am happy for the price but wished they were all the long pant version.
Can't believe the deals! I like how the site shows you other things that you might be interested in that go along with your purchase.
Product arrived 3 days earlier than expected. Thanks!
ThNk you
I for what I ordered in a timely manner and I will order again.
Very easy to navigate and very affordable prices..
Excellent shirt for the price...Used for bowling and have bought several. Have had excellent results purchasing from Epic Sports and have and will continue to buy from Epic. Wish shipping costs were a little more reasonable however.
Excellent customer service. Excellent product.
Happy with the service and products
Good price and timely shipping.
Fast, affordable and friendly!
Fast service, good price
The product was overall great! Would buy again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

