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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Shorts are big in the legs
Good Product, good price, and fast service!
I'm happy with the product I received
Your prices are good. These pants fit my daughter well. The pants arrived quickly, and they are well made.
Glad I could find these Rawlings grip pants. My sons game Pants! Couldn't find them cheaper anywhere else!
Good product. Delivered ahead of schedule I'm very happy
Everything was perfect!
More description on the items would be helpful as I did not know the shorts I purchased did not have pockets.
I love to shop at Epic Sports. The prices are great.
The socks were nice although one of the sizes were too big so will need to return.
Have not got my Hat
Before requesting these answers you should provide a description of the item(s) ordered. I may have ordered more with different opinion.
Some of the colors of the belts varied; I wished they were all the same. But overall they were great.
It was difficult to grasp the sizes of the socks online so we ordered multiple sizes to get the right one and one pair is so small it won't fit anyone. Better pictures or measurements maybe?
Wrong size, tried to exchange. Was asked if I wanted assistance in placing an order for correct size and would receive help to avoid restocking fee. I replied that I would like assistance and never heard back after that. I kept the product and gave away, really didn't think it was worth being charged shipping again and a restocking fee
Everything was great. Shirts were a little larger than we had expected but very good quality. Thank u
Great options to choose from, and helpful "suggested" items based on my previous selections. I bought more than expected because of those recommendations.
Great prices, speedy delivery. Thanks for great products
Got the wrong size and then they couldn't fix it
Quick and easy with great selections
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

