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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Easy to use website for bulk orders. Quick delivery.
Information on sizing of shirts could be better but will continue to order from jiffy!
EASY FAST AND SIMPLE!
Nice pants
Very good, I will use Epic again.
3 of the ball won't stay inflated and that is frustrating. Other than that things seem fine
I paid extra in shipping to have the order delivered before the end of the season for my soccer teams. Order ended up coming a week later than the delivery date when I hit the purchase button. I also ordered captain bands "youth" size and received packages saying youth with bands that fit me as an adult with large arms from years of bodybuilding. Way to big for my youth teams. Kids wear them on their legs.
Very fast shipping and great product. Thank you
Love the products, prices and service. Unfortunately, paid for expedited shipping but half the shipment was late. At least customer service will refund shipping cost. StI'll am a customer
Good quality and quick delivery.
Excellent website, easy to find what I was looking for and great selection. Shipping was reasonable and timely
Prompt delivery, excellent quality & great prices
Thanks
What kind of company shows a picture of a product that is not accurate, ships that product to the customer stained and dirty, makes the customer wait on hold for 20 minutes to get a return authorization number, instead of just giving the return information they keep trying to get you to place a new order, charges a restocking fee if you don't place a new order, won't pay for the return shipping and tells the customer to wash the item before returning it, which VIOLATES THEIR OWN ONLINE RETURN POLICY THAT CLEARLY SAYS ITEMS THAT ARE WASHED OR WORN CANNOT BE RETURNED! A bad company, that's what kind.
Good product, good price, reliable delivery.
Great bag, great quality and shipped very fast
Chad is awesome!
Shipping is a little high and long.
Awesome shipping
Shorts are big in the legs
Good Product, good price, and fast service!
I'm happy with the product I received
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

