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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Epic was great. The product I ordered wasn't right for me and they made returning it easy. However, I'd prefer free shipping on returns in the future.
Terrific!
I item I needed was immediately available, at a good price. It shipped quickly and arrived before promised. I've always been pleased with the business I've done with this company.
I found exactly what I was looking for at a price that was lower than any of the chain department stores. Great quality, fit as expected, color was exactly as shown on the monitor, easy order and fast delivery. Will definitely be back!
Everything was perfect
Everything was great, thanks
Overall great service
Got the jackets we needed in just two days and they are perfect for our team. Would definitely use Epic Sports again.
Quality of my products for the price is awesome!
Easy shopping and affordable prices.
Shipping took way too long.
My son love his stuff
Overall good experience
Got just what I wanted; great price and quick delivery.
Got exactly what I ordered, great price, quick delivery.
Best ever
Only complaint I have is that I couldn't find a size chart! Otherwise, great site and I will visit again!
Fast easy reasonable
Excellent site great prices.
Took too long but happy overall
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

