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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Shipping is really high, but the website is easy to navigate.
Good service fast delivery
Great products for our team for Breast Cancer Awareness!
Overall good choice of purchase
Great first experience. Thank you
Fast shipping and great prices.
Price was good, shipping was fast and quality looks good.
Perfect. Ordering more now!
Satisfied with order
Excellent prices and products
So happy I found you guys!
I felt the socks were expensive and much smaller than I expected
Great product great price
I was suppose to receive my order within 7 days but, took 2 weeks. I paid for 7 day service!.Hopefully my next order I will not have to pay for delivery. Thanks
We are happy with our purchase so far! We are moving our clinics inside this week so we haven't used the balls yet, but I am sure they will work great!
Customer service rude and reluctant to help
I will shop this site agian
Like how shopping cart pops up on same page when continue shopping
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

