Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good experience and great prices!
Epic has been great to work with-will continue to purchase from this site.
The service was fast and delivered on time and before the actual date.
Fast cheap and helpful
Easy process. Eagerly awaiting for my order.
Great customer service as well as speedy delivery of good quality items!
Good expierience overall
No complaints, fairly easy
The estimated delivery date was 10 days later than when I received my order. Very pleased.
Excellent website, great product
Excellent well made products. Great quality.
Quick, Easy, good price, quality
I left a few messages regarding a prior order. I did not receive one of the items I had ordered; so I was hoping for a replacement or a credit on a future order. This issue was never resolved.
Covers fit varsity football helmets well. Several are already showing signs of wear (small hole, stitching loose) however, after the first week of practice. Reasonably priced for the quality.
Nice baseball pants.
Great service, product and price. Thank you!
Everything was great
Great, I ordered for my son. He likes it too.
Easy
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

