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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Thanks.
I wish the jersey's we order from you allowed more characters on the front and back
G00D
, Express is too expensive
Two thumbs up
I find the greatest deals here and their customer service is great!
Prices on clothes are competitive. Sales team very responsive. Baseball tees are pricey. If there are tees that are as good but cost less that would be amazing
Keep up good work
Thanks
Good product delivered quickly
Shipping & response time was super timely. Thanks!
Pretty easy transaction and a wide choice of products
So easy to choose and personalize. These medals are perfect for my daughter's tram.
Easy process - great product offerings
Good price but somewhat expensive shipping charge
I orderder 2 orders & I only received 1. I called customer service waited on hold, put in for a call back, left a message, & have not heard a word. Still Waiting!
Thank you...the best!
Good value, good service.
Great prices. Easy navigation on website
Went well
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

