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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great experience
Prices are great. Had a hard time to located sizing chart.
THANK YOU FOR MY ORDER
Great experience with every order
Through and easy checkout
Omg. Items advertised as fleece sweat pants were some kind of shiny, beyond hideous material. Customer service was a Twinkie. No free return ship. Had to pay myself in addition to not having something I wanted and needed. I really hate this type of merchant who forces you to stand in line at the PO. Would never deal with them again. A ripoff.
Amazing Service!
Great products at a great price.
Great delivery before expected date.
Only place I could find breakaway pants :)
Awesome
I always shop Epic Sports to save money.
I always shop Epic Sports. They have the best prices.
Very easy to shop for my team needs.
AS PROMISES, DEFINATELY DO BUINESS AGAIN
My overall experience was fine.
It's been excellent. Love Epic.
I was very satisfied with the quality of the clothes I received. I received the items I ordered within 4 days and the price couldn't be beat.
Always good quality clothing at a great price! Wish the shipping was faster.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

