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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Very easy to shop & check out ~~~ Thanks!Shirts look very nice,very good price. I will order from them again!
I had no problem finding what I was looking for (there were several options) and checking out was a Breeze!
Awesome. Great price. Delivery came in 4 different packages but it was all correct.
Not happy with the price of shipping
Items came quickly, have not used items yet as they are for Christmas.
My order shipped late and was incomplete. I still have not received the rest of my order that I placed and paid for on 12/3.
Fast and reliable as usual. Great prices for great quality. My go to soccer supply company.
Always a good experience dealing with Epic Sports!
THE SIZE I ORDER IS TOO SMALL FOR MY GRAND DAUGHTER I SHOULD HAVE ORDER A GIRLS LARGE. AND A YOUTH LARGE. SO NOW I AM OUT LOOKING FOR A REPLACEMINT PANTS.
Everything was great but I'm waiting on my refund for my fee I paid to get my package here early an its didn't get here until a day after.
Easy/ quick / grest
After placing an order and paying a higher shipping rate to ensure arrival sooner, it took 2-3days for Epic to realize an item was unavailable. I will most likely not use Epic sports in the future as this delay also delayed my product arrival for what I paid in shipping. Regardless of emails and phone calls to me, all is unnecessary if your inventory is correct at time of order. Sincerely, a first and last time shopper to Epic
Good prices, good selections, site is easy to navigate
The website was very easy to use. The product available was of good variety.
The price was acceptable. The order and delivery time was great.
Great products may order more
This was my first purchase with Epic Sports, but it went flawless. Product was received quickly and was of good quality. I would purchase again.
Easy to order and shipped on time.
Product was what I expected and was received in a timely manner
Tks
You need more adult men sizes from XL TO 2XL
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

