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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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It was missing a piece.
Awesome product. Great price
The umpire leg guards are way too small. I will need to return them.
Great product, price and service. Standard delivery time received as stated.
Great service
My husband has Multiple Sclerosis and he is EXTREMELY heat sensitive. Your 'wick-away' shirts are a great price and literally life savers for him year round.
You charge more for shipping than the item price
Straightforward shopping. No problems. Top quality jersey
Product I ordered was out of stock. I tried to respond to request for next action via email, but kept getting phone calls. Once I spoke to a representative, the order was updated and shipped almost immediately. Would have been nice if that could have been handled via my response email though.
I'VE PAID THUS FAR. THE GIFTS WHERE APPRECIATED. I AM HAPPY WITH EPIC SPORTS.
Nice pricing and recieved in timely manner.
Great service and price. Thanks and happy holidays
First ordered wrong size. Contacted customer service about changing order and they were very helpful on instructing me about return and reorder.
Great
All of the products that I have purchased through Epic have been good quality, I have received good service, and a good price. I will continue to purchase through them.
They have great prices but I think it would be good to have more compression shorts that have an inseam of 6- 7 in.
I had shopped with epic sports before so when I was looking for a specific item for Christmas I was confident that I was going to get a good product from an established sporting goods vendor. Will know Christmas morning if my purchase was successful:-)
Great products, Delivery cost to high
Item was received about a week ahead of scheduled delivery.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

