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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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My nephew loved the jacket!
Greatest selection and lowest prices on new equipment on the web. Thanks so much.
Ordered and it came quickly, price was great, but shipping price was a little much.
Easy to choose items and add to cart
Great company
Great price
No issues. Extremely pleased
Great availability, will be back.
SUCCINCT
Order arrived quickly & the quality was excellent! Can't beat the prices either...will be ordering again!
Ordered dec 11
Not yet received Xmas present
Today is 12/25
Very upset
Epic
Could no locate size chart
We ordered the product and it was delivered quickly.
Price is the best
Easy to order, a lot of choices,styles,colors,sizes e2
Fast delivery good product
Excellent quality product. The initial price is what made me choose Epic Sports, but once shipping was added the price was about equal to other sites.
Great and easy to use.
Product as promised, delivery as promised and price hard to beat.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

