On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great products! Terrible return and refund policy! Please make sure that you know your sizes because if you have to return you will be charged a " restocking " fee and a return label is NOT PROVIDED! Shipping is on you!
Bought a variety of hats. Agreed to pay shipping and site said all hats were in stock. Company charged my card.
Then for the next month, I received emails every day saying some hats were not in stock and to remove the hats that are now not in stock. I tried to communicate with somebody but was never able to have a meaningful conversation (company could not answer why they couldnt ship the ones in stock and later ship the ones currently not in stock). Very frustrating experience. I would NOT recommend this company.
Delivery was for umpire shoes and they came as desired and were what we needed. Processing and shipping time took too long for a US based order and this would be my only complaint.
The order that I placed was for baseball pants for my grandson. I ordered a pair last year and they were perfect. He is using those for practice now and I ordered another pair for his varsity games this year.
Website is easy to navigate with fair pricing and quick delivery. Will definitely purchase again from Epic Sports.
I love my 2 new windshirts! I've already had team patches sewn on and have worn them. Made of great material. They look and feel great and are a perfect fit!
Never received product. Asked to speak with supervisor about issue. No supervisor. Kept getting generic responses. Then stated they had an issue and had to reorder item. It has been 1 month and item still hasn't shipped. They took their money thought. The season will be over and I won't be able to use the product
Our youth soccer team needed new jerseys for our Spring season and ordering through the Epic Sports website was simple and easy. We received the order quickly, and had the kits ready for our opening game. Thanks Epic! We will definitely continue to order through you in the future.
Thank you! I got an order of 15 bats and they were perfect. Great pricing and came incredibly fast. I will be a repeat customer!
Awesome quality, would have loved to know that it was a men's cut. Thankfully my daughter took a compression shirt with her to her tournament or that would've been a disaster. Appreciate the fast shipping as we got it right on time. Will definitely order again.
I order a simple 6 ball T-74 set combo basically a month ago. WOW- calls to customer service/, outsourcing/ we will check issues. Still haven't received and now I get a tracking that shows 2 separate deliveries coming? For what 6 balls the size of regular baseballs requires 2 separate shipping? Seriously/ I have order a dozen of these from you prior and all came in a box. Just disappointed in the amount of time- a month? Wow
It was good two of my names was spelled wrong that was my fault I'm sure but having to wait a little longer for my other two shirts I need to make sure they're here by Friday we have a game Saturday
Made an order and received it days later. I was impressed with how fast i received my package. The quality of the clothes i bought was great.
The experience was somewhat good. I bought a face guard for a champro helmet which fit well. The youth small baseball pant I bought fit around waiste, but were way to short. But for 47 cents what do you expect.
I was very pleased with the cheer shorts. Good quality, great price, fast shipping.
I wore my shoes to play Pickleball one time and ended up with a painful blister on the top part of my 4th toe right foot.
I have hammer toes so not sure if these shoes will be good for people with bad feet like mine?
Order completed in a timely manner, dealt with adjustments to requested logo well. Awesome job transferring requested image onto product. Still got the product in good time.
I ordered 20 pairs of customized shorts for
My two flag football teams and matching customized t-shirts for the coaches.
I received all of the items I ordered, however, the shorts vary greatly in size and nearly none of the shorts are wearable. It's almost like I received a mix of men's and women's shorts most of the shorts are extremely tight in the crotch.
In addition 2 pairs of shorts and 2 t-shirts did not have the customization on them.
In the end I spent nearly $500 and I have no shorts for my teams. Very disappointed and will not be ordering from here again.
I placed multiple orders with the vendor. The first order was received on time. The second later was received late with no explanation or notice provided. I love that you can design and customize the items and they're at a reasonable price. However, the quality of the garments can be hit or miss. For example, some of the garments arrived stained, luckily the stains washed out. We ordered red shorts; they were made with white stitching so when stretched you can see the stitching very clearly and it gives the appearance of a rip.
Disappointed in the pants I ordered for two softball teams and not one pair fit the girls like they were supposed to. The youth sizes were way too small and the women's were way to big, no happy medium. Then there was a restocking fee and I had to pay for shipping to return. I lost a lot of money.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members