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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Looks Great! Order the baseball T Shirts for a All Star Baby Shower Theme Party. They looked Awesome!
Good looking
Quality products at a good price. Fast shipping at a decent price.
Easy to use and timely shipping
Good experience
I am new to the business and have sports teams looking for certain items. Was a very easy ordering experience to start I ordered size hats to use but will be placing the large order for the whole little league thank you
Jodi Marsolek - On Pins & Needles
Quick and easy
Payed for rushed shipping and my items came 2 days late
The website was very easy to use for ordering and placing the order. Thank you!
The box of balls ordered came in crushed. The balls were ok fortunately
We shall see, I haven't worn them yet
Great experience, it came faster than expected.
Excellent web site. Super inventory.
It was good up until we started receiving different parts of the orders at different times.
Good experience except for my own ineptness with ordering online. May I exchange a flag for a pennant and a smaller size?
Easy to find what i'm looking for!
Great a product options
Was good
The prices are great and I will order from this company again. However I did choose overnight shipping and I got it three days later. I was reimbursed the overnight charge.
Confirmed order was not fraudulent due to billing and shipping addresses being different. Greatly appreciated!
Items seem "small". Other items bought from same manufacturer were that way too so we ordered a size bigger for everyone.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

