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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I ordered a shirt and paid for 2-day delivery and didn't receive it until 8 Days Later I no longer need the product and I'm returning it and now I have to pay for shipping to return a product that I didn't receive on time. Why do you offer two and three day shipping for over $11 if it's not going to get to my home on time? And I feel it's unfair that I have to pay for the return shipping. I would not recommend your website to anybody at any given time
Every deliverable was completed on time and/or prior to scheduled date.
Fast easy service
I love using epic sports
Received the product I ordered and in a timely manner.
Delivery is fast.
I ordered 2 they work great
Products were as expected and delivered in a timely manner
Had to substitute a different color for a product I ordered.
Prices were good. Products were good.
This has been a consistent issue with ordering from Epic Sports; delivery notification. Roughly half of the items I have ordered either ship without notification or ship and the tracking info is bad. For some items like embroidered bat bags, this is an issue since the delivery needs to coincide with the estimated delivery date as paid for in checkout. The last order I made, I paid for 3 day shipping. The estimated delivery date was 2/7 and I received the delivery on 2/12, nearly a week late.
Thank you
Don't send so many emails about the order!
Best website for uniforms EVER! I have been sharing with all my sports parents and other coaches! Will use this every season! Thanks for making uniforms so durable and affordable! You guys rock!
Excellent socks better then expected! Belt matched jersey perfectly. Kids looked great!
Have used Epic Sports many times, Always good quality, comes in a timely manner, Lots of unique and affordable color options compared to other wholesalers.
Attempting to exchange items that didn't fit and having a very difficult time getting any service.
I paid for the 3-day shipping, but was emailed 3 days later there was an issue as they were missing 2 skirts. This held up the order until I had to respond with "send what you have, do NOT hold the order".
I have ordered with you several times, and the service has been great. But I still have not received all of the items from my last order from over two weeks ago.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members