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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Ordering is easy. Delivery is sometimes slow.
Good products at great prices!
Price on shirts were good but shipping price is too high.
I really enjoyed ordering with Epic Sports. The jerseys I ordered came the same day as they said they would come and the quality greatly surpassed my expectations. I would recommend them for sure!
Package was supposed to arrive a day earlier as I paid 2 day shipping. Original date of arrival was not met.
Good prices. Let's see how it gets here.
Site a bit tough to navigate
Great
Great customer service, and in case you need to return somethings Epic sports makes it easy.
IM happy as long as my jerseys come in by February 18th
Easy site to get around on.
I asked for a return for fit. I was left waiting on the phone for 30 minutes. I was then sent a return slip, which simply delineated my order and also informed me I pay for return postage also and some unspecified restocking fee. The return slip also warned that, at their discretion, they could refuse the return and garbage the item. WOW. Not your standard friendly dealer. Buyer beware.
Fast shipping, excellent customer shipping.
My only issue was due to paying extra shipping. We ordered based on provided size charts, the size was huge on my daughter. After spending over $700 total since December on these jackets, as well as recommending them to others, to have to pay return shipping plus shipping on the replacement is extremely disappointing. It will affect my decision for future orders
The shopping experience was intuitive and easy.
Excellent customer service and products as always
Shopping with Epic Sports is great.
Z
When I received my package I opened it to find that the glass had been broken, probably due to shipping.
I contacted Eric at Epic Sports and he initially tried to help me resolve the issue, but I have lost contact with him since.
Fast service; quality product!
Terrible customer service. Slow shipping.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members