Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I order from epic frequently and I am always satisfied with the products, customer service, and shipping. I just wish they would send coupons every so often to frequent shoppers.
Lots of options and selections for prices, styles and sizes.
It was fast and easy! Found what I was looking for in a matter of minutes!
F
Smooth and easy shopping experience!
The products were everything I thought they'd be, great quality, great price and great shipping time. I would highly recommend Epic Sports to ANYONE!
Price is great, everything arrived early, quality products as well. The sizing on the pants was a bit off. Id say that from the manufacturer not Epic. I think a serious review of how the pants are sized is needed; particularly the inseam. Other than the sizing everything was great.
Quick fast service and delivery.
Nine year old boy plays 1st base. Loves the glove! Still breaking it in but has high hopes. Hasn't missed a catch.
Great service and shipping
Arrived a week late, even though I paid for overnight shipping. Bought them for one tournament, we did not have the uniforms for the tournament. Total waste of money. Should have been informed that uniforms would be delayed when I ordered. Will not shop at epic sports again
Web site is easy to use and the quality of the products are great.
Price are affordable.
Receive products in a timely manner.
I recommend to use Epic sports for any team orders.
Thank you for making things so easy to order for my team. I will be back to do business with you. The pants I bought for the team fit just right. I love how they are stretchy.
Easy to order
Paid for fast shipping and was not dissapointed. Receiced all items either sooner or as promised delivery date.
Great prices, easy access to what we need. Would definitely shop here again. Epic Sport made my first
"team mom" experience easy!
Products delivered as promised. The items arrived a few days later than originally noted, but no big deal. Epic is a great company to work with.
Thank you everybody was nice y'all did a good job
The camo white/black/grey sock were nice and the girls liked them. Great price. The quality is good.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

