Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great price and quick delivery!
Prices are great. Shipping is high.
Very reasonable price point for quality merchandise.
The shirt fit him perfact. There now his favorite shirts I couldn't be more pleased. The quality is good he is a very picky man so shopping for him is not easy but yell made it easy for me to bad there's not a lot of colors to pick from
Shipping took a while
I was not impressed with the response I received from Cody. I will likely not be back. My order was placed 3 weeks ago and my card was charged for the entire order even though 2/3 of the order has still not shipped. I saw after the fact the ETA of the order, but 3 weeks is a bit unreasonable, especially if the card is charged prior to shipping. Cody also seemed uninterested in my concerns. Again, the customer service aspect of Epic was disappointing. I'll go back to Team Express in The future.
Everything was taken care of and I received my order in a timely manner
Great
Fast easy fun
Always has what I need for our program at a great price!
For the most part, it was a great experience. There were some items misrespresented (sizes) but other than that I am satisfied.
Great.always is
The items were delivered early in fantastic condition an excellent quality
Everything worked out timely and product was exactly how I envisioned.
This is a fantastic site that I wish I knew about sooner, I am a youth soccer coach and have ordered quite a bit now that I know this site and have sent your details out to our youth soccer program for other coaches. The prices are great and great quality items. Very happy with my shopping experience.
The shipping is a little pricey, but overall my experience was great
Product was exactly what I was looking for and looks sharp, delivery little longer than I wanted but not a big problem
We got it long before the estimated delivery date, great service! I will definitely purchase from epic again!
The prices are great! Good quality merchandise and it ships quickly. I will recommend Epic to other team members.
Great
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

