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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I was leery of this site but I got my order quickly and it was exactly what I ordered. The items were cheap but great quality. They shipped incredibly quickly and my order arrived promptly and was perfect. Great experience and we will be ordering from here again in the future.
The baseball pants that I ordered with gold piping are perfect. The socks and belt matched and I'm a very happy customer. I will order from you again. Thank you.
The shorts arrived ahead of time, and they are perfect for what my three boys needed for youth track and field. I will definitely order again in the future!
When I ordered, the expected delivery date was shown. But Epic sports delivered AHEAD if the expected date, so I was pleasantly surprised. Products and prices were fair, too!
1st time having my logo screen printed on the shirts. I typically purchase the shirts and have my logo stiched on.
Log was extremely faded not at all good quality. Colors were not bold and bright they were dull and dark.
I have never seen a zipper like this before. Jacket is unusable because zipper on jacket does not fully open. Jacket was not described as having to be slipped over the head. I try to avoid garments that must be slipped over the head due to shoulder pain.
Website showed all items we ordered were available, we were then sent an email weeks later that 2 items were not available and need to be canceled from the order. This caused the whole order to be delayed and come later than expected, and caused us to need to scramble to find replacement items from a company that can ship it in time.
I consistently get options for pricing that match my needs in quality. In addition, the shipping is honest and straight forward and has, every time so far, been delivered days (if not weeks) in advance of the posted shipping date! Every purchase I have made with Epic Sports has brought prompt quality apparel/equipment to me.
I ordered a soccer jacket for my daughter and it came on time and it is great quality actually better than I expected. They provided good communication and routine updates.
I was missing items and then sent the wrong item, but customer service was on it and they made it right for me. Will buy again.
I ordered several items for my whole family; from shorts to baseball pants to sweatshirts to socks and belts. Everything was great quality and very good prices. Delivery was fairly quick. Won't be shopping anywhere else for my needs in the future!
Wrong size pants. Had to pay for shipping on return. Only received a partial refund for the order.
Would not recommend EpicSport. Go with another company.
Specific items (style/fit) were easy to dial down & find with the available filters. Wide variety of Women's clothing that is actually properly sixed for women (no orangutang arm lengths). Company also did very well with shipping updates.
Great product. These baseballs are well worth the money. They will last you for years. Also had a good purchase experience buying them through Epic Sports with no issues.
Thank you,
Mike.
I have used Epic Sports for 3 years to design team jerseys for our senior softball club. Their design software is easy to use and the Customer Service is great. Chris R has been my customer rep and always answers quickly when I need his guidance.
I was disappointed because I received the wrong sizes for my order. As I was ready to ship the shorts in Africa, I shipped them anyway because people will still use them. Next time please respect the order as I have ordered. Thank you
Please make sure when you order that you have the size range you need. I ordered the smallest available size of the white with shamrock baseball socks, and instead of small childrens they came in as small adults. My daughter is big enough to wear the smallest size offered, but my son is not. The socks we received actually fit my husband, so it wasn't a total loss for us. Other than size problems the quality seems good.
They're great for the price and practice balls. Used them for machine batting practice. One ball out of 24 didn't last but overall will buy again.
Great products! Terrible return and refund policy! Please make sure that you know your sizes because if you have to return you will be charged a " restocking " fee and a return label is NOT PROVIDED! Shipping is on you!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

