Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great except call back took 4.5 hours and quick shipping was ridiculously expensive and arrived late due to ups
It was great
The price is misleading as the shipping was as much as the item! But i had to have it quickly for a tournament and could not find it anywhere else. Thank you for your efficiency
My order arrived sooner than expected
On time, as expected
Excellent pricing and delivery
The boy loves his bag!
It wouldn't let me use my 25% off coupon
They always have the best prices around
Epic Sports is great!
Pretty happy with them.
We do a lot of business with Epic Sports and are always satisfied
Great
My 2xl was just bigger then i had thought
I was happy with all the products received, but there was a mix up and I was sent a pair of youth large baseball pants, rather than a youth medium.
Jersey had listed 7 days or less for shipping. It took over 2 weeks. I bought them basically based off the turnaround time listed.
Good job!
Outstanding experience
Great prices. Easy to use site.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

