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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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NICOLAS A.
0 reviews
0 helpful votes
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Wish you gave veteran and military discounts through id.me

Date of experience: March 22, 2018
David J.
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When purchasing more than one item on my order and different items in my order are shipped separately, my epic sports account does not show what item is being delivered.

Date of experience: March 22, 2018
tim w.
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Quick delivery, excellent quality and price
March 22, 2018

Quick delivery, excellent quality and price. I did try to contact customer service to return an item that I had ordered the wrong size. It was not the easiest process.

Date of experience: March 22, 2018
APRIL M.
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I was very happy
March 22, 2018

I was very happy

Date of experience: March 22, 2018
MAUREEN K.
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I tried use a coupon for free shipping but didn't work. Disappointed that the sizes are all wrong. The main one that is messed up was the sweatpants.

Date of experience: March 22, 2018
DANNY B.
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Exactly what I ordered
March 22, 2018

Exactly what I ordered. Arrived quickly and highly satisfied.

Date of experience: March 22, 2018
DELIA H.
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Very disappointed this time can't get a response back tried calling emailing with no luck. I placed an order on March 2, received confirmation that my order should be delivered on March 12 it is now the 22nd and nothing when I check status it's 'in progress'. Can't reach anyone to tell me what's going on every time I call wait time is always 45 to 86 minute wait no matter what time, leave a message and no one calls back. VERY FRUSTRATING

Date of experience: March 22, 2018
NANCY S.
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IT IS ALWAYS GOOD!
March 22, 2018

IT IS ALWAYS GOOD! THE ONLY NEGATIVE RESPONSE I CAN GIVE IS NOT KNOWING IF THE DIFFERENT BRANDS ARE GOING TO FIT. ON MY LATEST ORDER, I WENT UP A SIZE BECAUSE THE LAST SHIRT I ORDERED WAS TOO SMALL. WELL, THE LARGER SIZE WERE ALL TOO BIG. SO I AM GOING TO RE-ORDER IN THE SIZE MEDIUM. THIS PROBLEM HAS NOTHING TO DO WITH EPIC SPORTS AND I WILL CONTINUE TO ORDER FROM EPIC.

Date of experience: March 22, 2018
California
1 review
0 helpful votes
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The shipping cost are to high, sometimes the shipping cost is more then tha item itself.
Which has me ordering from amazon instead. Even for team purchases.

Date of experience: March 22, 2018
Texas
1 review
0 helpful votes
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Great website
March 22, 2018

Medium girl fit my 7 year old perfect. Might have even been able to get a large. She is tall and skinny

Date of experience: March 22, 2018
Kristina W.
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Excellent service every time!
March 22, 2018

Excellent service every time!

Date of experience: March 22, 2018
Jeremy B.
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Great selection, low prices
March 22, 2018

Great selection, low prices

Date of experience: March 22, 2018
BETH T.
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I called Customer Service and they helped create my order.

Date of experience: March 22, 2018
RAMONA H.
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I've dealt with Epic Sports in the past, and once again, they delivered exactly what I needed in a timely fashion. I will be back again!

Date of experience: March 22, 2018
CHARLOTTE L.
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Na
March 22, 2018

Na

Date of experience: March 22, 2018
Lynn O.
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Overall experience was good
March 22, 2018

Overall experience was good. Items received in the amount of time I was given. The only issue that I have is that one of the items I ordered and received was dirty. There is a dirty thumb print on one of the items I received. Not happy about that.

Date of experience: March 22, 2018
MARIOTA T.
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Takes too long to get products
March 22, 2018

Takes too long to get products.

Date of experience: March 22, 2018
RAFAEL M.
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It was quick and easy to purchase what I needed, and the delivery time was fast as well

Date of experience: March 22, 2018
Stephen M.
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Easy website
March 22, 2018

Easy website

Date of experience: March 22, 2018
JAMES D.
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I am always satisfied
March 22, 2018

I am always satisfied

Date of experience: March 22, 2018