Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of EntirelyPets

EntirelyPets

2.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EntirelyPets?
grey stargrey stargrey stargrey stargrey star

EntirelyPets Reviews Summary

EntirelyPets is an online pet store that offers a wide selection of products for dogs, cats, and other small animals.

This summary is generated by AI, based on text from customer reviews

service
78
value
74
shipping
74
returns
33
quality
61

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow J R.
Unfollow J R.
Share Review
Report Review

Received both orders BUT I wanted to cancel one of them. Could not fine on your system what was my auto ship date. Is your system fixed yet?

Date of experience: March 2, 2018
Wisconsin
1 review
0 helpful votes
Follow Jenni E.
Unfollow Jenni E.
Share Review
Report Review

I had trouble with my coupon and Entirely Pets made it right for me! Great customer service! My dog needs to have the Jointmax Triple Strength chews as she is a 14 year old dachshund with arthritis. She looks so forward to her daily chew, that I have been ordering them from Entirely Pets for years. As long as my dog is with us, she will get her daily Jointmax Triple Strength chew. She thinks it's a treat. Thank you for fixing my order. We are very happy.

Date of experience: February 27, 2018
Massachusetts
1 review
0 helpful votes
Follow Evelyn W.
Unfollow Evelyn W.
Share Review
Report Review

Diesel favorite
February 23, 2018

My pets favorite toy, he loves them. But he is rough on them so happy it was a fast delivery. Will be back for more, Thanks

Date of experience: February 22, 2018
Maryland
1 review
0 helpful votes
Follow David O.
Unfollow David O.
Share Review
Report Review

My initial rating was 4 stars (vice 5) because I had encountered an IT issue in placing my order. They responded the same day saying they'd address the issue, and offered my a substantial discount on a future order. Great!

Date of experience: February 20, 2018
Pennsylvania
2 reviews
0 helpful votes
Follow Susan R.
Unfollow Susan R.
Share Review
Report Review

Ordering from Entirely Pets is easy and when I have a problem, their customer service is so friendly and helpful. I highly recommend them.

Date of experience: February 17, 2018
Canada
1 review
0 helpful votes
Follow Manon N.
Unfollow Manon N.
Share Review
Report Review

Beau produit
February 14, 2018

Merci bon produit! Livraison rapide, et bon prix! Produits que mon chien va adorer!
J'ai un cane carsos femelle de 2 ans 108 lbs!

Date of experience: February 13, 2018
California
1 review
0 helpful votes
Follow Yvonne T.
Unfollow Yvonne T.
Share Review
Report Review

Perfect!
February 10, 2018

Very simple, straight forward, easy ordering. Got product in a timely manner. No complaints here. Later I received a follow-up e-mail asking me to confirm that I received the product, I clicked a link and was done.

Date of experience: February 9, 2018
California
1 review
0 helpful votes
Follow Kim B.
Unfollow Kim B.
Share Review
Report Review

Excellent service!
February 5, 2018

I am very happy with my order. More then half the price my vet charges. And I received it sooner then expected.

Date of experience: February 4, 2018
Arkansas
1 review
0 helpful votes
Follow James R.
Unfollow James R.
Share Review
Report Review

I received my items in a timely manner and in perfect condition. Excellent online shopping experience.
Thank you Nancy Ford for recommending this company.

Date of experience: January 31, 2018
Colorado
1 review
0 helpful votes
Follow Blair A.
Unfollow Blair A.
Share Review
Report Review

Prompt Service
January 25, 2018

Ordered some badass rat traps and they were delivered quickly. Did not have any problems with purchase or quality of the product!

Date of experience: January 25, 2018
Oregon
1 review
0 helpful votes
Follow Ronda B.
Unfollow Ronda B.
Share Review
Report Review

Timely Delivery
January 18, 2018

I purchased Dasuquin for my dog. The price was cheaper than Amazon! They delivered the order one day earlier than estimated.

Date of experience: January 17, 2018
Arkansas
1 review
1 helpful vote
Follow Diane H.
Unfollow Diane H.
Share Review
Report Review

Excellent service
January 11, 2018

Received order promptly. Wish you had more items for horses and could purchase my dog heartworm meds but happy with what I was able to get. Thanks.

Date of experience: January 10, 2018
New York
2 reviews
1 helpful vote
Follow Patty G.
Unfollow Patty G.
Share Review
Report Review

Satisfied
January 8, 2018

Entirely pets is the only place I will use for my puppies needs. Everything is always perfect. Thanks

Date of experience: January 6, 2018
California
1 review
0 helpful votes
Follow Andrea C.
Unfollow Andrea C.
Share Review
Report Review

Entirely Pets rocks!
January 8, 2018

I have purchased my cat's pills from Entirely Pets many times, and they have always been shipped promptly and at a better price than I have found anywhere else. The one time I had an issue with my discount not being applied, I sent an email asking about it, and the discount was refunded to my credit card immediately. Entirely Pets is a good company that supplies great products, and they understand the value of wonderful Customer Service.

Date of experience: January 6, 2018
Canada
1 review
0 helpful votes
Follow Sylvie D.
Unfollow Sylvie D.
Share Review
Report Review

I was an irate customer, to say the least, after speaking to a first representative. What he was telling me did not make sense and when I was transferred to Dave after requesting to speak to a supervisor, my worries instantly vanished.
With this kind of respectful, awesome service, I will definitely be doing repeat business with EntirelyPets again!

Date of experience: January 5, 2018
Pennsylvania
1 review
0 helpful votes
Follow Robin O.
Unfollow Robin O.
Share Review
Report Review

Excellent
January 4, 2018

Easy ordering, great prices, fast delivery! Thank you I will definitely order again from here. My pets are very important to me

Date of experience: January 3, 2018
Pennsylvania
1 review
0 helpful votes
Follow Jennifer G.
Unfollow Jennifer G.
Share Review
Report Review

Order
January 3, 2018

Yes I received everything that was ordered. Backorder stuff came timely. It was an overall good experience and I would recommend to anyone.

Date of experience: January 2, 2018
Missouri
1 review
1 helpful vote
Follow Sherry R.
Unfollow Sherry R.
Share Review
Report Review

Quick shipment
December 28, 2017

I received my item much sooner than anticipated. Fast and easy ordering. Very pleased with service.

Date of experience: December 27, 2017
Florida
1 review
0 helpful votes
Follow Penelope R.
Unfollow Penelope R.
Share Review
Report Review

Terrific
December 26, 2017

The perfect gift for my dog. The Gruff dog bed. It arrived in excellent condition. Thank you, Arf, arf Ugee Riccio!

Date of experience: December 25, 2017
Colorado
3 reviews
1 helpful vote
Follow Mark K.
Unfollow Mark K.
Share Review
Report Review

Great Customer Service
December 26, 2017

I had a product sent because I didn't notice the notification of the "Auto Ship". So I received the item (which I still had a lot). I called and they gave me an RMA and helped me on how to send it. My credit card charge was reversed 3 days later. GOOD JOB! Hey Karen W. Na na na na na. I think I know why you were treated that way. I can also bet your political party (me first)...

Date of experience: December 25, 2017

From the business

We sell over the counter pet supplements, pet meds, flea & tick control products & supplies at everyday low prices. Free shipping on orders over $85. We carry popular brands like Frontline, Advantix, Greenies & Feliway.


entirelypets.com
Founded in 1999
Union City, CA, United States