On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I love this business! Everything arrives in good condition and in a timely manner. The only negative is the purchase of Shelf-stable Devonshire Clotted cream- not good at all! I should have thought shelf-stable would not be a good idea! Everything else is wonderful!
Tea is very good and there is no hassle when I re-order, comes fresh in a reusable bagand doesn't cost an arm and a leg. Overall, lovely tea.
I have ordered numerous times. Good products, fast shipping, and a great value!
It went very smoothly. I had no problems whatsoever. The order came quickly, no delays. The packaging was great. It was a pleasant experience to order from the English Tea Store.
Site is organized nicely and checkout is a breeze. It is cute designed pages that welcome you to browse.
This is my go-to store for tea supplies. I'm happy to have discovered it years ago.
I've been ordering 5 lb sacs of lapsang souchong for several years and it works for me.
Excellent. I will definitely recommend shopping here. I'll be back.
I am surprised to hear from you now, since I bought the teapot not this year (as your e-mail states) but a year ago. You might want to check into that?
This site has a great selection of teas, especially DeCaf which my husband needs. Fine selection of snacks also. I have been ordering from English Tea Store for years and have never been disappointed.
I am always amazed that I can find the products I see in British television programs and movies. Needless to say, I am an Anglophile and am always interested in the products which British folks buy. English Tea Store is the place to find them!
The website was easy to use and good selection. I would recommend the English Tea Store to others
No issues and good variety of teas :) I particularly like the lemon & orange, but even the chamomiles (which I'm usually neutral on) are pretty good and very smooth.
The whole purchasing process was easy, fast and simple. I recommend highly.
Great selection of food items, candies, and gifts. Will shop here again!
I love shopping on this site because I can get the hard to find items that are not available in the US. It also introduces me to new things to try. The prices are reasonable and the shipping is relatively quick.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tea Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members