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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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My local stores do not sell this marmalade which is my favorite. Thank you for carrying it. The Rose Lemonade Tea is exactly as described and tastes wonderful! The items were carefully wrapped and packed.
Easy site to navigate. The items pictured gives you a good idea of what you're purchasing.
Love the variety of items and easy to order.
Once I found your website I had an enjoyable experience selecting what I wanted to buy. I loved
All the choices of the delicious shortbread that you offered, I will be trying some of the other
Shortbread and tea products in the near future.
First item I recieved was broken but the english tea store was quick to send me a replacement for the item as soon as I let them know. This item was packadged more carefully when it was sent to me and its perfect. Thankyou
Good stuff fast all good but the Cadbury's chocolate is not from the UK according to the label. It says Portugal
Easy to buy from their website. What I ordered was on sale.
Very large selection, many new teas to try. Enjoying the packaging which seems environmentally friendly.
I am a longtime customer and have always been satisfied with the service and quality of the products.
I ordered and received product in just a few days!
Had a good experience. My bad experience was with some of the items I ordered.
Love this site! The taste I grew up with. Delivery was fast and so well packaged
The foods I ordered were for an afternoon tea. They were all delicious. The shipping was efficient and everything arrived in perfect condition.
The English Tea Store had just what I was looking for at reasonable prices and with fast, free shipping!
On time, excellent product! In the past, the large box of PGTips wasn't available, so I'm very pleased to have it before I ran out.
Fast shipping, best prices & helpful customer service!
No obvious place to put coupon. Saw it last minute while order was processing
It's easy to order and the items came quickly and just as ordered.
I have ordered now a couple times. My primary purchases are food items and not tea. Prices are decent and shipping (if you have to pay) is reasonable and fast. I am located geographically close, so timeliness may vary. I got all my items and they were not damaged. No issues so far.
Quick shipping and got what I ordered. Ordered some old favorites and some I never tried before. I wish everything was cheaper, but that can be said for anything.
Vinegar and ploughmans pickle unrated bc they are a birthday gift. Everything arrived very well packed with zero damage! Thank you!
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members