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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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South Carolina
1 review
0 helpful votes
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No INFO
February 6, 2026
Updated review

1st & only question I asked was; based on my roof & unrestricted sunlight, how much electricity could solar produce. The only answer I ever got was fill out the form & the information of how many kilowatts used from my power bill. If I used one (1) kilowatt or a million (1,000,000,000)kilowatts, it has absolutely nothing to do with how much electricity solar panels on my roof would produce! I did not want to discus monthly rates or financing, just what the panels would produce & NEVER got that answer!

Date of experience: January 26, 2026

Not sure I want to do it & no response yet!...
February 2, 2026
Previous review

Not sure I want to do it & no response yet!...

Date of experience: January 23, 2026
Washington
1 review
0 helpful votes
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I am checking for my two condo buildings at Idlewild
Commons (a gated community on Idlewild in midtown Memphis). You can talk to our manager. I
Will have you talk to her on Feb. 18 when we have our homeowners meeting.

Date of experience: January 27, 2026
North Carolina
1 review
0 helpful votes
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I am just filling out about info on solar panels I get full sun light all day.and would like no obligation info so I can learn more.how it works

Date of experience: January 27, 2026
Missouri
1 review
0 helpful votes
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Your company is the third one to pursue my business
February 5, 2026
Updated review

Your company is the third one to pursue my business. I am certain you all have the same goal but the one with the best offer will get my purchase.

Date of experience: January 26, 2026

Goin' Solar
February 4, 2026
Previous review

Victor was courteous and professional. I am dealing with him exclusively because he is respectful and a young man of faith. God bless us everyone!

Date of experience: January 25, 2026
Georgia
2 reviews
0 helpful votes
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I'm excited about this project and I hope to get it.
I'm 82 years old and my wife is 76 years old now and we have no jobs and we live on social security.

Date of experience: January 26, 2026
California
1 review
0 helpful votes
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It is always great to cut costs on high expenses Owning a home in Mission Viejo is expensive and anything to make the bills less then I am all for that.

Date of experience: January 26, 2026
Oregon
1 review
0 helpful votes
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Seems very helpful
February 4, 2026
Updated review

Seems very helpful. However possibly there are some things that I would not want to see or hear about if they weren't already there and that I would like them added in as well maybe I should ask them for the information that they have on their website or whatever they have to do with the information that we need to get them to sign off on that would be helpful and then s one. Call them back in the morning and ask them what they would want for their feedback and what kind of questions they might have on their site or what they want to know about and what they need for that they would be willing and ready to answer for nucation. Thanks for the advice and I'll talk with the questions that they would appreciate that I appreciate that you know how much they would appreciate your feedback

Date of experience: January 25, 2026

It's ok ttttttttttvvvvvvvvvvssssssssssmmmmmmmmmmzzzzzzzzzzccccccc

Date of experience: January 22, 2026
Minnesota
1 review
0 helpful votes
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I am not interested in solar panels on my roof as we just replaced it and we don't have more than two through four hours of sun. But thank you so very much.

Date of experience: January 24, 2026
Arizona
1 review
0 helpful votes
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Don't know anything yet until I talk with someone the submit button won't submit. This is taking too much time. Can't brag how wonderful you are until I talk with someone.

Date of experience: January 23, 2026
Texas
1 review
0 helpful votes
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I don't know how to answer it because I haven't gotten any results yet and the stars I just hit without knowing what I'm hitting but I really do need help bad I can really use it all the help that I can get please help me

Date of experience: January 23, 2026
Illinois
1 review
0 helpful votes
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Unsure of the next part of this process So I feel unable to continue with satisfactory rating above average until progress is proven

Date of experience: January 23, 2026
Florida
1 review
0 helpful votes
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No run around so far to answer questions pertaining...
February 1, 2026
Updated review

No run around so far to answer questions pertaining to the very beginning. Do not like being duped into auto ins, home ins, health matters and ends with no way to go back to what you started with.

Date of experience: January 22, 2026

Good llllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

Date of experience: July 16, 2025
California
1 review
0 helpful votes
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Great!
February 1, 2026

Great! But I'm not looking for any special deals at the time. More over; I'm looking for a safe PG&E discount at my convenience.

Date of experience: January 22, 2026
GB
1 review
0 helpful votes
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I have stated at least three previous times no phone...
February 1, 2026
Updated review

I have stated at least three previous times no phone calls due to my being out of the country without cell service and that everytime you state you have an estimate to review there is none. Either send me the estimate or remove me from your spam list. I also stated I was not looking for insurance!

Date of experience: January 22, 2026

No estimate ever provided spam appointment no shows...
July 16, 2025
Previous review

No estimate ever provided spam appointment no shows no service

Date of experience: July 6, 2025
Maine
1 review
0 helpful votes
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I have given you all my information because I was interested in solar not anything else yet insurance was the first thing I see nothing to do with solar.

Date of experience: January 21, 2026
Michigan
1 review
0 helpful votes
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Your site asks the same questions over and over, and takes me around in circles. I have never gotten a real answer. I am very interested in solar possibilities, but you aren't getting me any information that is helpful.

Date of experience: January 20, 2026
Illinois
1 review
0 helpful votes
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Very interested in saving money on my electric bill! Social Security income doesn't pay all the bills, especially higher electric bills!

Date of experience: January 20, 2026
New York
1 review
0 helpful votes
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I give you more stars but you didn't take me to what you said you were going to take me to and then ask me for information about my insurance and it's kind of misleading

Date of experience: January 20, 2026
Colorado
1 review
0 helpful votes
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Bait and switch
January 30, 2026

In answering I made clear I just wanted to know "what zip codes" got the special discounts n solar installations. And I did not want a phone call but only an email.

Instead I got NO email and 2 phone calls proposing to come to my house. The first call annoyed me because I had been specific about not wanting a call. On the second call, the caller wouldn't accept that I didn't want to answer a series of questions for an estimate. I didn't want an estimate, just wanted to know about the zip codes that their ADVERTISING mentioned prominently. I asked the caller "are you going to tell me" and she insisted on asking for more info and finally I said if you're not going to tell me the zip codes your advertising speaks of, I'm hanging up. She insisted she needs info for an estimate. I hung up!

Date of experience: January 16, 2026
Washington
1 review
0 helpful votes
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I have filled out your info 15 times and no one from...
January 30, 2026
Updated review

I have filled out your info 15 times and no one from your service connect ever attempts to contact me back. I want to find out what the cost to get solar to my home. Please call me!

Date of experience: January 19, 2026

Why don't you call me back concerning solar for my...
December 29, 2025
Previous review

Why don't you call me back concerning solar for my home? You state that I should receive a call back soon after providing my info?

Date of experience: December 18, 2025