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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Messaging unclear. You have to search to find HOW you'd save…what sort of program
Easy application, easy to bring up on web and informative, rapid response
You made me give all of my information and you gave me nothing in return except people who could come and bother me with how this process is installed, you are very misleading. I want to know as you stated if my area is available for solar from the new jersey government or not, if so then we can call and talk. Otherwise I don't need to be bothered with 1500 phone calls from 1500 different solar companies This website is truly misleading.
Signing off…
Homeowner in New Jersey
Affordability issues right now; time it takes to install the panels.
It is fine. I am interested in the cost of solar. I do not know if I can afford it.
Curiosity, It can be very pricey! My spouse just recently passed away and I myself do NOT have any income. I'm facing a bad, hot summer.We were military retire-rees. So we were were just getting by. But! We never did not pay our bills! As soldiers we also paid ALL our bills.
Energy costs at this address is just too high!. But Thanks for the offer anyway!
As soon as my husband come home I would like for you to talk to him about using your phone
I appreciate this service, I hope I will get a practical quote going forward.
I don't want phone calls. Emails only. I will not talk to anyone without first receiving information.
So far, so good. I like what I have seen so far. I just hope you will do what's advertised. Please help us.
We like the service went i have a problem i cll and they come to fish
I'm filling out my info for 0 cost Solar panels. I'm getting 4 to 6 quotes and * might go with best offer.
I have a mobile home two bedroom two bath. Windows from 1974.
Everything seems good so far while I have been in here tonight
Good so far need more information about the solar package I live in an ideal location for solar
Haven't heard anything and I already have 28 solar panels on our roof and it's not working
It's been a good experience! I was interested in seeing what the results was going to be for this situation.
I.am in an historic district and under their guidelines I may not qualify
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members