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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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It's ok just looking to save money anyway we can! Things are very hard now days!
It's fine. Hassle free and easy to do. It's always good when someone can help you save money!
I appreciate the payment program made available to me and old folk clients. I have to look for lower prices in support of high service levels.
I've been waiting to hear From solo roofing company. I Should hear from them any day now.
I didn't want to take a call I just wanted to see the results. Seems like a scam.
I don't want people calling me. I just wanted to know what the ballpark figure is and have a comparison of how the payment would work out. I don't wanna have a phone conversation with any salespeople right now. What a mistake trusting the messaging that you said you'd take my privacy seriously. I'll make note of who not to do business with when I am ready to do solar. Liars.
Uneventful. It was okay. I simply replied to the questions asked.
Please don't call Million times ok s for king to change how I heat my home
I was drawn in by the prospect of the state paying for a solar system. At the end of the day Sunrun would own the system. That is not what I want. If the state wants to subsidize a solar system, they can subsidize me and not a solar company. My research indicates that Sunrun is sleazy. I doubt i will ever do business with them.
I do not appreciate giving all my personal information when all I'm looking for is whether or not we are in an area that qualifies I do not want vendors calling me
I didn't sign up to be called on by solar sales people. I wanted information on eligibility.
I am always reluctant to give a lot of info before I knoe how it will be used
Great and to the point. My wife and I have already started the order of getting solar energy for our home... it will be a great start to owning our electricity.
I have not received an estimate/quote for service; what is the point of this?
I don't want calls. Just information if Oklahoma would pay for solar
What experience? Nothing has happened. I was just asked some questions.
Looking forward finding a solution to lower my bill and praying that you can help me.
It was fine, it didn't take to long. Don't know how much the cost is yet.
Please call/send information soonest /they claim assistance with the project
Messaging unclear. You have to search to find HOW you'd save…what sort of program
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members