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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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OK for the survey
February 17, 2026

OK for the survey.
This is a written interview
Not zoom or personal.
Questions are basic and not
Very private or confidential.

Date of experience: February 7, 2026
Illinois
1 review
0 helpful votes
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Removal of energy saving shade trees is not necessary for the installation of energy saving solar panels, as indicated by representative!

Date of experience: February 7, 2026
California
1 review
0 helpful votes
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Ad said it would tell me if I qualified for free solar. Instead I'll be getting a high pressure sales person calling me and probably sometime of sleazy leasing deal.

Date of experience: February 6, 2026
New Hampshire
1 review
0 helpful votes
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Filled out everything in about 20 minutes. I have a few solar panels. I'm in a community that has restrictions on tree cutting and would hope they would allow more trees removed to make more access to sunlight. It is Eastman Community Association.

Date of experience: February 5, 2026
Kansas
1 review
0 helpful votes
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Fast and
February 16, 2026

Fast and. Easy to complet, when we belt our home in 1979 our average monthly electrical bill averaged $75 now during cold weather at times we have electric bill of close to $1000 a month

Date of experience: February 5, 2026
Pennsylvania
1 review
0 helpful votes
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I had Sunrun panels worked for two years. They went down around March of 2020, Sunrun was unreachable for 2 1/2 yrs. When they came back they sold company to new Sunrun. They wanted me to pay them $900 I asked for what, the girl was horrible the way she spoke to me. I paid Sunrun until the fall of 2020, I thought I was being nice considering they went down in March. I even got a $15.00 credit in Feb. Cuz they were not producing according to contract. The girl didn't put a work order in. Sunrun also installed panels on a substandard roofing job. The inspector from the Twp. And the guy from Sunrun were arguing up in my attic for over an hour. I can guess why. Now I need a new roof they put millions of nail hole in the roof I'm afraid my roof is going to cave in. You can go in my attic and see outside. I have mold up there. This has been a nightmare. I have a roofer who will give me a 50 yr warranty and take can of solar, returned back to Sunrun for 20 g. I don't have that kind of money I'm on SSA with a disabled daughter and five yr. Old daughter.

Date of experience: February 5, 2026
New Jersey
1 review
0 helpful votes
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Too premature to give serious answer at this time. We have owned&lived here over 43 years. We live in the largest(238) home& rent out each of the 2 other single dwelling homes

Date of experience: February 4, 2026
Texas
1 review
0 helpful votes
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Date of experience: February 4, 2026
Virginia
1 review
0 helpful votes
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It says I will view how I can get free solar installation, yet at the end it's a click bait to talk with a salesperson without seeing any information as promised. Sounds like they are used to duping people

Date of experience: February 4, 2026
New York
1 review
0 helpful votes
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Muchas gracias por su atención al cliente muy bueno y atiendo siempre calidad

Date of experience: February 4, 2026
Alabama
1 review
0 helpful votes
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Have done this 4 times and have not been contacted I just trying to get a quote for solar panels system for my house in Alabama

Date of experience: February 4, 2026
Arkansas
1 review
0 helpful votes
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I could really benefit a good deal in solar power but probably like most things, it will be a scam. I hope you prove me wrong..

Date of experience: February 3, 2026
California
1 review
0 helpful votes
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Saving energy is every citizen's responsibility! We need to have a reasonable and safety issues and easy for all to understand advice so most of the citizens will understand the importance to save total energy for our country\ and move ahead with a successful program for the good of all mankind!

Date of experience: February 3, 2026
Washington
1 review
0 helpful votes
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Your inefficient app will not allow me to spell my name as is on my birth certificate, driver's license, or voter registration,.(No apostrophe in a name.) D'Wayne Hodgin

Date of experience: February 3, 2026
California
1 review
0 helpful votes
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I've tried calling different solar companies before. I already have 2 solar installation with the battery included. And my pgeny, bill is still high, and I've been asking to get and make sure that the system is working. And they tell me that I gotta do something else. I don't know what so whatever you could do to give me a boost on what to do. It would be helpful.

Date of experience: February 3, 2026
Missouri
1 review
0 helpful votes
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Just wanting to cut down on electric bill. I will have to get with my son. I live with him he owns the house and I want to see if he would choose this

Date of experience: February 3, 2026
California
1 review
0 helpful votes
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Solar system
February 13, 2026

They make a good presentation on selling you. A solar system was very impressed they crunch numbers showing how it works it's a good investment if you use a lot of power.

Date of experience: February 3, 2026
Massachusetts
1 review
0 helpful votes
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JUZT GOT A CALL FROM A MAN WITH A HEAVY ACCENT TRYING TO TELL ME THAT HE'D SUDDENLY FOUND A 'BALANCE' OUTSTANDING. WHEN ASKED THE NAME OF HIS COMPANY HE MUMBLED SOMETHING AKIN TO 'SOLAR STRONG?' fIGURED IT A SCAM AND ENDED THE CALL.

Date of experience: February 2, 2026
California
1 review
0 helpful votes
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Date of experience: February 1, 2026
New Jersey
1 review
0 helpful votes
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The questions asked are are to the point and specific and I want to get answers to the point and the best as far as cost efficient will be.

Date of experience: February 1, 2026