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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Easy to use. I only want email messages from you. I have a hearing loss that makes it hard for me to understand on the phone.
Done this before and made a appointment but no show!
You know I do everything you ask and now you want me to wait to find out how much my saving is this some kind of joke or what
Very easy to complete questions and privacy, given too!
I have only applied. Late at nite. Questions were reasonable. Be expecting response tomorrow.
I would have ranked higher, but haven't even tried it yet, and scared this might be a scam.
They tried to visit. They were so kind and tried to help.
It is offensive to promise a quote and then not give one. It's just a lie to get my information
I don't want 20 people calling or emailing
Don't like giving my info out there
I hate the instant contact thing and the first thing that pops up is a review tab and if you close it the thing pops right back up.
I think I had good experience answer all the questions that they put up
Looks good and I need more info because I
Have stuff on my roof is 90 a month!
Doing the request and answering the questions was easy
Waiting on estimate
Don't understand anything yet, what are you about?
So far it didn't take long to fill out the work on line. Let's hope and pray it can lower my bill. Just
Just curious about this program and to see if it really will reduce my electric bill.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members