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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Already contacted Sun Run. Was looking for a comparison quote.
Message good so far. I own one half of a two story town home. Would lt be possible to install solar roofing on aduplex if both owners agree?
Each step was clear and simple to complete. It was a very easy process.
I had 20 panels installed on my Georgetown house around 2012-2013. I know they are GREEN and beneficial!
Need to have place for? As I won't answer a call without a name with it. Also whoever will call can already have answers
Cannot say haven't talked or received email so I cant say
I live in a park and don. T own the property and they can; t help me
I don't know yet will wait to see how experience goes.
So far, so good. No pressure, which is what I like.
Just took bunch of information and didn't return anything. I would say false advertising and deceptive practices at the very least.
I did not expect immediate phone calls and emails to follow-up on this. I expected information that I did not get.
Way to much information needed don't want to many calls would prefer email
Always thought id never be able to afford solar but very interested
Fast processing of estimate and lower energy bill important
So far my experience is been good but I still haven't got any clear answers
I can't rate something until I have experienced it.
No cost for installation and panels are given to make up my mind
Quick, didn't get bumped off or lost, relevant info
Don't like feeling that being used feeling that a sales funnel, like this causes.
Don't feel threatened by the very few questions that you answer. Everything is moving fast for the answers you are seeking. Can't wait to see what savings I can get for the utility bills
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members