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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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I wanted to see some proposals
July 29, 2024

I wanted to see some proposals. Instead, it appears you have shared my personal information with various providers of solar solutions. I would rather see the proposals and reach out myself.

Date of experience: July 18, 2024
Washington
2 reviews
0 helpful votes
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It was sup
Pose to be a goverment paid solar system now it seems like we might have to pay for the system?

Date of experience: July 18, 2024
Texas
3 reviews
0 helpful votes
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No connection with a live human being.No questions could be asked.

Date of experience: July 18, 2024
California
1 review
0 helpful votes
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I was not asking to be contacted
July 28, 2024

I was not asking to be contacted. I was asking for information. You provided none.

Date of experience: July 18, 2024
Georgia
1 review
0 helpful votes
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It took a little time to fill out, and it was very easy. I was hoping I would qualify

Date of experience: July 18, 2024
Arkansas
1 review
0 helpful votes
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I hate Shine Solar
July 28, 2024

I hate Shine Solar. Our government is intensely STUPID! EBC thinks to do what they think is right but you are living in the technology dark ages. Solar is antiquated, alleged tech, but is without merit.

Date of experience: July 18, 2024
North Carolina
1 review
0 helpful votes
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Do not like phone calls for solicitation and outward offers.

Date of experience: July 17, 2024
Arizona
1 review
0 helpful votes
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Instead of just entering my zip code, to get a yes...
July 28, 2024
Updated review

Instead of just entering my zip code, to get a yes or no, I had to enter my personal info.

Date of experience: July 17, 2024

Easy to use
December 29, 2021
Previous review

Easy to use

Date of experience: December 29, 2021
Wisconsin
2 reviews
0 helpful votes
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Quick and easy so far
July 28, 2024

Quick and easy so far. I hope we can get some help to get this installed.

Date of experience: July 17, 2024
New Hampshire
1 review
0 helpful votes
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Easy, this note is the most pesky part/ makes me question the validity og yhe site.

Date of experience: July 17, 2024
Washington
1 review
0 helpful votes
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I have solar but my bill is still very high. I need some of you to figure out what is wrong? I live alone and do not use huge amounts of electricity but my bills look like I do

Date of experience: July 17, 2024
North Carolina
1 review
0 helpful votes
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Easy for even an 84 year old like me! Here's hoping we qualify for solar.

Date of experience: July 17, 2024
Nevada
2 reviews
0 helpful votes
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Okokokokokokokokpkoklkokokokokpkokpkpkokokpkpkokpk

Date of experience: July 17, 2024
Texas
1 review
0 helpful votes
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Very quick response
July 27, 2024

Very quick response. Operator was very friendly. And courteous.

Date of experience: July 17, 2024
South Carolina
1 review
0 helpful votes
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WHERE WOULD THE PANELS BE MOUNTED?
I HAVE SOME PANEL SUM PANELS NOW.
CAN MORE PANELS BE ADDED? I HAVE 4 ACRES OF OPEN SPACE.

Date of experience: July 17, 2024
California
1 review
0 helpful votes
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I filled out the survey to see if my home qualified for California to cover the cost of install not to get marketing calls!

Date of experience: July 17, 2024
Florida
2 reviews
0 helpful votes
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Good, very informative
July 27, 2024

Good, very informative. Thank you for your help & have a nice day.

Date of experience: July 17, 2024
Texas
1 review
0 helpful votes
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Since I do not have your service there is no comment at this time

Date of experience: July 17, 2024
Illinois
1 review
0 helpful votes
Follow Cynthia O.
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Good information no wait time
July 27, 2024

Good information no wait time. There was no need to contact the company.

Date of experience: July 17, 2024
New York
1 review
0 helpful votes
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It's okay just browsing bored tonight as usual, moving back to north carolina

Date of experience: July 16, 2024