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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Michigan
1 review
0 helpful votes
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Giving help.
July 30, 2024

Very helpful with all the options that are available in order to fine tune and understand the process.

Date of experience: July 20, 2024
Michigan
1 review
0 helpful votes
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Easy to use and very informative
July 30, 2024

Easy to use and very informative. The information motivated me to consider solar energy for my home.

Date of experience: July 20, 2024
California
3 reviews
0 helpful votes
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Pushing Dots for information., then going to next question.

Date of experience: July 20, 2024
North Dakota
1 review
0 helpful votes
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All of the prompting questions went well and very smoothly.

Date of experience: July 19, 2024
California
1 review
0 helpful votes
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Advertisment on phone misleading
July 30, 2024

Too much information to give without getting a quote. You state that in your advertisement. And instead of a quote on the phone. Someone calls me in less then 60 seconds while I'm grocery shopping and cannot continue due to the mobil home we own. I will probably follow up at some point, but not impressed.

Date of experience: July 19, 2024
California
1 review
0 helpful votes
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What is my upfront cost i.e
July 29, 2024

What is my upfront cost i.e. Down payment? Are there other upfront costs using this quotation model?

Date of experience: July 19, 2024
New York
1 review
0 helpful votes
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Great
July 29, 2024

Great- the questions were appropriate. Not too log. To the point.

Date of experience: July 19, 2024
North Dakota
1 review
0 helpful votes
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Sounds all right with me as long as its litigant I have been stung before

Date of experience: July 19, 2024
Maine
1 review
0 helpful votes
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Great, so far I found the link in an article on village soup and thought that maybe it would be a good fit for my family to try out.

Date of experience: July 19, 2024
Nevada
1 review
0 helpful votes
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Let's move on with this so I can get an estimate today please.

Date of experience: July 19, 2024
Louisiana
1 review
0 helpful votes
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Too early to say, system picked during my inquiry request. Don't know what more I expected at this point

Date of experience: July 19, 2024
California
2 reviews
0 helpful votes
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Date of experience: July 19, 2024
California
1 review
0 helpful votes
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Good n/a want to know about the ca program with no cost upfront

Date of experience: July 19, 2024
Illinois
1 review
0 helpful votes
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So far so good wood like to try something new and see how thing work

Date of experience: July 19, 2024
Michigan
1 review
0 helpful votes
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So many questions with so few answers can be patience trying.

Date of experience: July 19, 2024
California
1 review
0 helpful votes
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Quick and easy to understand, Looking forward to further contact.

Date of experience: July 18, 2024
Massachusetts
1 review
0 helpful votes
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Seems like a lot of info needed with no info, kinda like 'click-bait'. Is this click-bait?

Date of experience: July 18, 2024
Nebraska
2 reviews
0 helpful votes
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Easy to manuvuer hopefully it's that easy to get help, I'm very tired of paying more and more every year for energy and utilities. The sun is as renewable of energy as can be found! Crossing fingers and praying for help!

Date of experience: July 18, 2024
Illinois
1 review
0 helpful votes
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This is genuinely the biggest scam on earth. They don't even provide anything useful, all they do is sell your data to data brokers so expect more spam calls and texts. $#*! these guys

Date of experience: July 18, 2024
Virginia
4 reviews
0 helpful votes
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Easy and fast but most all try to cut my energy bill as to how save.

Date of experience: July 18, 2024