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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Quite, I don't like to be bum rushed. It's just a thought and a quick estimate and left to think about it will give better results than someone nagging me
Did not tell me if I qualify for the program for no up front expenses.
You haven't told me if I qualify for Federal Programs based on my zip code which is how your add began!
It has went very smoothly... no problems so far... actually I have solar panels, but I need a battery... I think.
Good, i didn't have to talk to anyone, it seems like there was very little information need to do a quote.
Great service and excellent customer care at all of your locations including your website and your email address.
I'm unsure about the cost as they only ask for my personal information. Rather than waiting for a call, I simply want to know the services offered and the starting price.
This add is very misleading! It says to find out how much solar would cost to install just enter your zip code! When you do you don't find out anything! Even after you enter all of your personal information!
You offered to provide quote what you did not there is no quote provided all this time I'm entering information appears to be a scam
I dont know,I'm just answering questions. I can answer better if I was using some solar
Bill is too high. I live on disability. I could use some help. However I live in a mobile home.
A simple process so far. I own my own home "a pre fabricated home not mobil home".
You ask for information which has nothing to do with solar panels
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I don't know if the experience is good or bad yet? A little premature for me to tell you all about my experience so far. I'm just inquiring about solar for a property we own
How about an estimate! No one has called me to discuss putting solar on my roof.
No body has called me yet, to give me an estimate. Why not? Are you too besy to call or do you not want my business
I don't take phone calls. Hard of hearing i prefer texts or email because i will not answer phone. I cant understand some accents
So many questions and no answers. Too many requirements. Ugh!
I have coner no shed.I like sun. It is like the first thing that comes with your family
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members