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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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South Carolina
1 review
0 helpful votes
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Good
August 8, 2024

Good - with plenty of information. Might try it. Although I'm satisfied with Dominion.

Date of experience: July 28, 2024
Connecticut
1 review
0 helpful votes
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You did not provide an estimate for the work to be done on my roof.

Date of experience: July 28, 2024
Mississippi
1 review
0 helpful votes
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Questions simple computer direction easy. The computer illiterate older adult could appty for a free quote to save energy on the electric bill.

Date of experience: July 28, 2024
California
1 review
0 helpful votes
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I have no experience and solar power I'm just curious to see if this could leave for me I'm just want to know if it's going to be a special about my side cuz I'm retired and I'm a fixed income

Date of experience: July 28, 2024
Hawaii
1 review
0 helpful votes
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So far so good, I pray it stays this way with no spam emails or phone calls

Date of experience: July 28, 2024
California
1 review
0 helpful votes
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Harassed by phone calls.
August 7, 2024

I did not appreciate being hounded with phone calls repeatedly over multiple days. I work full-time and I do not appreciate those kinds of interruptions. You have my email, you simply needed to send me a request for information via email. I finally opted out to avoid any further phone calls.

Date of experience: July 28, 2024
Arizona
2 reviews
0 helpful votes
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Basic understanding of how to get help to pay off debt monthly

Date of experience: July 28, 2024
California
1 review
0 helpful votes
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I don't like machines it's the same questions over and out about the solar question was never asked how old we are and if we are retired

Date of experience: July 28, 2024
Illinois
1 review
0 helpful votes
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This was a scam
August 7, 2024

This was a scam. I just wanted to see the rating and find out about the government rebate program, not be hooked up to a sales call.

Date of experience: July 28, 2024
Colorado
1 review
0 helpful votes
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Nice work your messages came in the first glad to hear that you're doing this kind of work

Date of experience: July 28, 2024
Florida
1 review
0 helpful votes
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User interface easy to use and clear. Don't have enough info to judge.

Date of experience: July 28, 2024
Washington
1 review
0 helpful votes
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The email saying it contains my estimate does not. It contains only the same add with the phone number of one installer. And it says 'check your email for your free estimate'. But that IS the email that should contain an estimate. It's very much a bait and switch that is an indicator of a company's lack of honesty. No thank you.

Date of experience: July 28, 2024
New Mexico
1 review
0 helpful votes
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Don't need phone calls
August 7, 2024

Don't need phone calls. Especially while I am still filling out the form.

Date of experience: July 28, 2024
Texas
1 review
0 helpful votes
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Excellent this is a blessing for people who have been thru working to not

Date of experience: July 28, 2024
Illinois
1 review
0 helpful votes
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It was easy to apply, I just hope there isn't a catch with it costing instead of being free.

Date of experience: July 28, 2024
Nevada
1 review
0 helpful votes
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Great!
August 7, 2024

Great! Excited to get started!

I was browsing my phone and saw your message and I became very interested. I entered my name and sent my entry In. Thank you!

Date of experience: July 28, 2024
California
1 review
0 helpful votes
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I've tried this Program befor and was told it was too much shade and that because my trees are protected due to their type and size that they couldn't trim them back at all thus getting solar for my home isn't doable. Thank you any way.Brad Hanson.

Date of experience: July 28, 2024
South Carolina
1 review
0 helpful votes
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I need more information.not sure about my experience yet..

Date of experience: July 27, 2024
Michigan
1 review
0 helpful votes
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Looks like another attempt to collect email addresses and phone numbers

Date of experience: July 27, 2024
Virginia
1 review
0 helpful votes
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Cost and savings to expected along with time for installation

Date of experience: July 27, 2024