Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of EnergyBillCruncher

EnergyBillCruncher

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EnergyBillCruncher?
grey stargrey stargrey stargrey stargrey star

EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Jerrold D.
Unfollow Jerrold D.
Share Review
Report Review

Easy to fill out
August 12, 2024

Easy to fill out. No other reasons. Need 50 characters to submit this.

Date of experience: August 2, 2024
New York
1 review
0 helpful votes
Follow Florence C.
Unfollow Florence C.
Share Review
Report Review

Can't see the appointment for the new roof just trying to become one of the receipent of the free roofs

Date of experience: August 2, 2024
Nebraska
1 review
0 helpful votes
Follow Peggy K.
Unfollow Peggy K.
Share Review
Report Review

Good no help so far just your question and my answers there is nothing to respond to.it I don't get something to talk about.

Date of experience: August 2, 2024
Michigan
1 review
0 helpful votes
Follow MI H.
Unfollow MI H.
Share Review
Report Review

I do not like being pressured into giving my phone number. It should've been optional. Now I am not as positive towards the company.

Date of experience: August 2, 2024
Arizona
1 review
0 helpful votes
Follow Ptrick C.
Unfollow Ptrick C.
Share Review
Report Review

Not giving me the quote as the ad says. Don't want robocalls, would rather have emails

Date of experience: August 2, 2024
Texas
1 review
0 helpful votes
Follow richard P.
Unfollow richard P.
Share Review
Report Review

I wanted to know if my zip qualified for the solar assist per the introductory site...Instead I got connected to a local installation company & still don't know if my zip qualifies for a gov't assist!, & likely will start getting unwanted phone calls...RDWh

Date of experience: August 2, 2024
New Jersey
1 review
0 helpful votes
Follow C L.
Unfollow C L.
Share Review
Report Review

It's not an experience yet
August 12, 2024

It's not an experience yet. Awaiting calls or other to begin experience.

Date of experience: August 2, 2024
New Jersey
1 review
0 helpful votes
Follow marveen A.
Unfollow marveen A.
Share Review
Report Review

We have entergy,,our bill gets pretty high im alone here,husband in nursing home,I use the least elecits still high,for me on s/s.thankyou.

Date of experience: August 2, 2024
New York
1 review
0 helpful votes
Follow Diane C.
Unfollow Diane C.
Share Review
Report Review

Email missing
August 12, 2024

I expected an email because that's what was unifying advertising. And it also maybe Bochum would pick up the tab. All I received was an email telling me of phone calls which I have received several times a day for weeks. I want to see email with cost/payments and details. Not over the phone or with a visit. Don't have time for either.

Date of experience: August 2, 2024
Ohio
1 review
0 helpful votes
Follow THOMAS J.
Unfollow THOMAS J.
Share Review
Report Review

Very good experience solar ive always was interested in thanks

Date of experience: August 2, 2024
Maryland
1 review
0 helpful votes
Follow Deborah N.
Unfollow Deborah N.
Share Review
Report Review

I had a quote done with another company and they could only cover 33 per cent of energy. It was not worth putting up the panels.

Date of experience: August 2, 2024
Louisiana
1 review
0 helpful votes
Follow Rebecca P.
Unfollow Rebecca P.
Share Review
Report Review

Good if it will make my electric bill lower can't afford high electric but would like to stay comfortable if all posdible

Date of experience: August 2, 2024
Connecticut
1 review
0 helpful votes
Follow Michael J.
Unfollow Michael J.
Share Review
Report Review

Let's go.Stupid…………………. ……. ……………………………. ………………………!

Date of experience: August 2, 2024
Florida
1 review
0 helpful votes
Follow Susan Y.
Unfollow Susan Y.
Share Review
Report Review

Haven't had any experience with this company so I can't leave a comment

Date of experience: August 2, 2024
Texas
1 review
0 helpful votes
Follow Kathleen Z.
Unfollow Kathleen Z.
Share Review
Report Review

Fast and easy question were simple and to the point understood what you are about

Date of experience: August 2, 2024
New York
1 review
0 helpful votes
Follow Roberta W.
Unfollow Roberta W.
Share Review
Report Review

I appreciate the rapid responses to the information I have provided.

Date of experience: August 1, 2024
New Jersey
1 review
0 helpful votes
Follow Tom N.
Unfollow Tom N.
Share Review
Report Review

You did not tell me if my zip code qualifies me for free installation!

Date of experience: August 1, 2024
Virginia
1 review
0 helpful votes
Follow Fred X.
Unfollow Fred X.
Share Review
Report Review

Currently I interested but not sure if my location would be suitable for your profession installation. Only a visit and estimate would answer my concerns.

Date of experience: August 1, 2024
Alabama
1 review
0 helpful votes
Follow Donald T.
Unfollow Donald T.
Share Review
Report Review

Less expensive electric bills is a life saver! This is what I've been wanting for a long time...

Date of experience: August 1, 2024
Kentucky
1 review
0 helpful votes
Follow Alex N.
Unfollow Alex N.
Share Review
Report Review

It's all good so far not anything else to say have gone but so far on this

Date of experience: August 1, 2024