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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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I haven't heard good things about this company (sunRun)right now is not a good time for me to talk. I have Company

Date of experience: August 3, 2024
Pennsylvania
1 review
0 helpful votes
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The experience was OK.The rest is in a message. We understand how much we will get out of the survey.
Thank You for the survey

Date of experience: August 3, 2024
Tennessee
1 review
0 helpful votes
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This was very helpful thank you so much and I need a little help

Date of experience: August 3, 2024
California
1 review
0 helpful votes
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Very much straightforward and the messages just fit for the questions.

Date of experience: August 3, 2024
Oregon
1 review
0 helpful votes
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Very easy questions
August 13, 2024

Very easy questions. Very quick response.
Very nice people called within minutes.

Date of experience: August 3, 2024
New Jersey
1 review
0 helpful votes
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Your ad lied
August 13, 2024

Your ad lied. I did not want to quote. I was checking to see if I was eligible in my area

Date of experience: August 3, 2024
Arizona
1 review
0 helpful votes
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I really don't know much yet I hope to know moree real soon I wíyld like they have the opportunity to get free solar panels put in at no cost

Date of experience: August 3, 2024
Maine
1 review
0 helpful votes
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Easy but not knowing anything yet till I get a return call or email

Date of experience: August 3, 2024
South Carolina
1 review
0 helpful votes
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The title sums it up. Received no response at all. Wanted the estimate to shop for the best price and the best equipment.

Date of experience: August 3, 2024
Florida
1 review
0 helpful votes
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Click bait
August 13, 2024

Click bait. Ad was to see if my zip was included in free solar, but person who called was unaware of promotion, clickbait pisses me off.

Date of experience: August 3, 2024
Illinois
1 review
0 helpful votes
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If my phone doesn't recognize your number you will have to send me an email

Date of experience: August 3, 2024
New York
1 review
0 helpful votes
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Thank you for your quick response, I have been looking into solar power for quite some time!

Date of experience: August 3, 2024
Texas
1 review
0 helpful votes
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Helpful to establish a quick quote and to get information on free roof grants that's available to seniors

Date of experience: August 3, 2024
Arizona
1 review
0 helpful votes
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I'm interested if it's not expensive because I'm low Social Security & only get $1080 monthly & I have Medicaid.

Date of experience: August 3, 2024
Washington
1 review
0 helpful votes
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Well I guess, How much would I have to spend on solar panels? Aren't they expensive? What Grade do they have to be? I don't know anything about them.

Date of experience: August 3, 2024
Alabama
1 review
0 helpful votes
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Truthful and plain spoken helpful honest respectable company

Date of experience: August 3, 2024
Arizona
1 review
0 helpful votes
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I have no experience yet but I hope solar energy will be the way to go.

Date of experience: August 3, 2024
Texas
1 review
0 helpful votes
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Quick and simple!
August 13, 2024

Quick and simple! To the point. I work nights and don't really like to play with the phone at noon when I should be sleeping, but this only took a minute and I'm hoping to save some money on the light bill.

Date of experience: August 3, 2024
Michigan
1 review
0 helpful votes
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How can i give an opinion when nothing has happened?
Need more data and then time to think.

Date of experience: August 3, 2024
New Hampshire
1 review
0 helpful votes
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Why do you always need a telephone number I will not answer the phone normally because of 30 or more spam call a day. Send me a text, or email.
Thank you.

Date of experience: August 3, 2024