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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Illinois
2 reviews
0 helpful votes
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It seems okay, but I never get to the point where it...
August 18, 2024
Updated review

It seems okay, but I never get to the point where it really was going to happen.

Date of experience: August 8, 2024

I understand what is being said which is what it necessary for me.

Date of experience: July 1, 2024
Ohio
1 review
0 helpful votes
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I hope that no one will call on me and insist that I sign something.

Date of experience: August 8, 2024
Pennsylvania
1 review
0 helpful votes
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I don't want to be over-run with calls, emails & texts. Just get to the cost so I can see if I can even afford it.

Date of experience: August 8, 2024
Indiana
1 review
0 helpful votes
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Easy, but I don't like callers who've acquired my number and have nothing to do with what I was interested in.

Date of experience: August 8, 2024
Maine
1 review
0 helpful votes
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Pretty easy to navigate it is nice and simple to understand looking forward to working with you

Date of experience: August 8, 2024
California
1 review
0 helpful votes
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Quick and easy, I have been looking to add more panels plus battery to my house, to be more energy efficient.

Date of experience: August 8, 2024
Texas
1 review
0 helpful votes
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It's been good so far I will keep checking to see how things go

Date of experience: August 8, 2024
New Jersey
1 review
0 helpful votes
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I gave a lot of information and not getting anywhere

Am I eligible for free solar panels

Date of experience: August 8, 2024
Texas
1 review
0 helpful votes
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Lack of response
August 18, 2024

Inquired about the solar program. I asked if they did mobile homes too? Was told yes. Then was asked if I owned my home? TES! But I'm leasing the land. NEVER GOT ANOTHER RESPONSE! Except questionnaires about the service. WHAT SERVICE? I never got any further response. So NI IT WAS NOT GOOD!

Date of experience: August 8, 2024
Maine
1 review
0 helpful votes
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So far, easy to use
August 18, 2024

So far, easy to use. Received calls immediately, even before finishing survey, from more than one company.

Date of experience: August 8, 2024
Mississippi
1 review
0 helpful votes
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So far this is a awesome program
August 18, 2024

So far this is a awesome program. I would love to promote it and let the world know. If your on this program. Your missing out

Date of experience: August 8, 2024
Pennsylvania
1 review
0 helpful votes
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The questions I have, I will hopefully have answered very soon.

Date of experience: August 8, 2024
Idaho
1 review
0 helpful votes
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So far its been fine but i have a few questions not sure if its going to be worth the head ache

Date of experience: August 8, 2024
Virginia
1 review
0 helpful votes
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Easy to understand and apply no one calling me at an inopportune time

Date of experience: August 7, 2024
Illinois
1 review
0 helpful votes
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Good have not not received anything yet so i cant say much thank you

Date of experience: August 7, 2024
Delaware
1 review
0 helpful votes
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Looks like this is realistic and not a come on pressure off lot to sell solar.

Date of experience: August 7, 2024
Tennessee
1 review
0 helpful votes
Follow Nancy D.
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I want a quick quote, I want to know if I live in a specified zip code AS PROMISED IN THE ARTICLE not a phone call!

Date of experience: August 7, 2024
Texas
1 review
0 helpful votes
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I will be glad to see the quote become a reality. It has been record breaking temperatures and I am willing to receive TRUE facts for the solar panels to become a blessing asap.

Date of experience: August 7, 2024
Washington
1 review
0 helpful votes
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Nothing much yet
August 17, 2024

Nothing much yet. Am I up to fifty characters yet? Almost...

Date of experience: August 7, 2024
Florida
1 review
0 helpful votes
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Gail was so nice and considerate of making a later appointment for me next week since I had just returned from the hospital an hour earlier. Thank you!

Date of experience: August 7, 2024