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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Experience was ok. It was so quick. I like that. Waiting for the quote. Are you guy doing in New York Too
Okay but seems rather detailed. Why 50 words needed? And I don't like being forced to 50.
You start out saying we will not mail you. Then you want to call me and email me. I am not happy with this! I get too many spam calls already.
As soon as I filled out my information I received a call to get this process rolling.
Do not like to give my phone number, You have my address, that should be enough
Looking forward to future options for our solar system production.
It started Easy online questionnaire, now it's asking for a Novel.
I am looking forward to a long and happy experience together.
Do l qualify for the free solar system to save money for power bill.
Please contact me regarding how we can lower our electricity bill…. We have never in all years living here had an electricity bill lower than $265.00
Completely dissatisfied with the service received numerous harassing phone calls, almost to the level of debt collectors calling on an hourly basis multiple companies, reaching out totally unnecessary
I don't want an installer to call me. No place to indicate that.
I rate it as a 5 star business I saw it advertised and just wondered if I could afford something like that for my home I need new gutters I know that. No special reason I need new gutters not sure if I can afford any right now just curious. Need to know how much would they cost. Wanted to know if I could afford new gutters. Curious of cost.
To early to say something. I look for a solar panel efficiency and no cost, I don't wa my t a financial debt and need to add a power back up.
Curious about the cost and what is all included with the service
Fast, easy and ok for the info added to your files to get info I want!
I do not want solar panels on my roof, I have an 1.5 acre lot I want a ground array. All of the installers want roof install. Let me be very clear no roof installs. You have installers will do what I want I will be happy to talk with them.
Ok to see if I can
So far the questions have been great I don't know what else to tell you thank you
Ok
I have answered questions about me. Do I qualify for solar? When will my address be qualified?
Haven't received enough information to make a determination
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members