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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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New Mexico
1 review
0 helpful votes
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Ok, just searching for price and product information for house!

Date of experience: December 28, 2024
Georgia
1 review
0 helpful votes
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Ok, a little impatient right now, what are my savings, what are my savings

Date of experience: December 28, 2024
Maryland
1 review
0 helpful votes
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I need more info thank you It seem I need to understand a little more about the process how long it takes and what if there is a balance.

Date of experience: December 28, 2024
New Jersey
1 review
0 helpful votes
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Not sure, how this will work
January 8, 2025

Not sure, how this will work. Need more information about the service.

Date of experience: December 28, 2024
Washington
1 review
0 helpful votes
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Would like to see quote
January 8, 2025

Would like to see quote,--- then decide if I wish a call. Read material is indicating solar panels at no upfront costs. What about any costs. It is misleading? Or confusingly

Date of experience: December 28, 2024
California
1 review
0 helpful votes
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I was wanting to have an example of the cost instead...
January 7, 2025
Updated review

I was wanting to have an example of the cost instead of a lot more information.

Date of experience: December 28, 2024

I have not been pushed to proceed
November 25, 2024
Previous review

I have not been pushed to proceed. I have wanted to get more information and I have been given time..

Date of experience: November 15, 2024
Missouri
1 review
0 helpful votes
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Good so for all questions were answered professionly. I look forward to getting more information about saving on my energy bill.

Date of experience: December 28, 2024
Wisconsin
1 review
0 helpful votes
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Not sure of what to expect
January 7, 2025

Not sure of what to expect. Never done this before. Hope it all works out for me!

Date of experience: December 28, 2024
California
1 review
0 helpful votes
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Easy to apply for and need help with bill Would help me get around effectively

Date of experience: December 28, 2024
New York
1 review
0 helpful votes
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Nobody contacted me
January 7, 2025

I've bn waiting for someone to call or email info and I haven't received anything.

Date of experience: December 28, 2024
California
1 review
0 helpful votes
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So far so good you are asking the right questions
I want to get rid of Edison.

Date of experience: December 28, 2024
Pennsylvania
1 review
0 helpful votes
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I am very intrigued about this project. But one thing I ask, please DO NOY BOTHER ME with PHONE CALLS AT ALL. SEND EMAILS, I WILL NOT ANSWER THE PHONE ABOUT THIS SUBJECT.

Date of experience: December 28, 2024
Illinois
1 review
0 helpful votes
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It has been good so far and hope it continues. So far no problems.

Date of experience: December 28, 2024
California
1 review
0 helpful votes
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Very easy to navigate and that's all I have to say about it. So I hope I can proceed

Date of experience: December 28, 2024
Michigan
1 review
0 helpful votes
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I don't need to go thru home owner insurance quotes to get to solar quotes.

Date of experience: December 28, 2024
Wisconsin
1 review
0 helpful votes
Follow James D.
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Ok
January 7, 2025

Ok. Home is is years old and we want solar if economical. Rural setting

Date of experience: December 28, 2024
Florida
1 review
0 helpful votes
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Would like reviews of company's that are recommended - cost savings -

Date of experience: December 28, 2024
Oregon
1 review
0 helpful votes
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I have a Neighbor that installed it in a close friend to me. He lives right down the street so he'll be one of the ones that I will let him put it in.for me

Date of experience: December 28, 2024
California
2 reviews
0 helpful votes
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Fine service is ok waiting for a response will grade afterwards

Date of experience: December 27, 2024
Massachusetts
1 review
0 helpful votes
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Very respectable service and easy instructions. Care about my privacy.

Date of experience: December 27, 2024