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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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I think it's a good idea to reduce the cost of energy by use of solar panels
I don't want anyone to call me on the phone. Email is fine but no calls.
I really haven't had any experience with your company. Maybe in the future we can get some of that.
It takes you through all these questions with the idea your getting an online quote. You dont!
Ok, but still need more info!. Please notify me at home, email, call me, visit my resident at home, around 12 to 4 pm.
The only downside was that I would be charged $600, which at this time I can not afford.
I'm fine communicating online. I do not have time to communicate on the telephone much so I would appreciate the use of my email. Thank you
Easy, informative questions and quick form to file out.It came
Not sure yet I will let you know when I see what the price of Solar is
It's Very easy an straightforward to understand, a legible approach that is constructive is I perceive
Not bad for general information No abrasive personal questions, and no invasive questions.
This is hard to discern. I'm having thermostat issues. My house is always hot. I must keep my thermostat very low to cool down my house
Good satisfactory any easily accessible will recommend a friend
I dont understand why you need my personal information if you have my address. I
The installer is no where close to where I live. I would prefer a local company.
Don't know yet have not spoken to anyone yet so I will let you know.
I live in a townhouse and they do not allow solar windows or panels... it's all in their hands
We live in a house that was built in 1965. We have worked with Blue Raven before. Even going as far as signing to have it installed. When the engineering team came about 6 weeks later we were informed that solar would not save us money because the sevice would have to be changed (increase in size and type) which would add an additional $5,000 + to the cost.
Response time is almost too quick!the girl calling was very clear making the information easy to understand.
Too long.Questions seem to have no purpose for determining eligibility.
Very easy to fill in answers. Questions were very easy to answer.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members