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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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I don't like the e-signature on any document but otherwise it's been ok.
So far. See following message for information answering this question.
So far it's ok. I am trying to find more information before I agree to something I know nothing about
I consider these click bait as I don't want a phone call… if it is real, just show me the offer or info
I'm interested in solar energy
I am very interested in solar power and saving on my current utility electric bill. I'm just skeptical about the programs there are to offer.
Going well so far. I am on a small monthly budget and I need to save where I can. It seems that my bills tend to go up, whereas my monthly income remains the same.
Interesting to hear about the process of the new system and how it works out for the community in the near future…
I don't like surveys and I'm looking for a better deal on electricity solar powered would be awesome for my motorhome
I like the idea of saving money because the rate is going up!&
I'm waiting for answer. Then I can assess how survey feels to me.
Information asked was not to personable and the information needed was easily accessible
Not sure yet the add said free panels and batteries backup also
Don't want calls, send emails. I do not take spam or solicitations. Need a yes or no.
No specific yet. Excited to get credible information read info on why choose…
No 1 has called. Not ready to install now. Would like information on how to reduce natural gas bill PG & E and electricity SMUD.
I ordered the divce to see if it could lower my electric bill, and to my surprise it did. Have not kept up with the savings, but my bill seems smaller.
Too many email and call
Then you get notification that your "estimate " is ready and they request you input more info! ( No estimate) attached
Sales leads only!
I know nothing of their products yet. They responded right away to make an appointment.
Site seems to be efficient and safe. I really don't have much more to say at this time.
I was expecting some actual useful information
I just got tricked into telemarketing instead. Because I'm trying to get useful information
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members