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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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Too early to tell & this kind of question wastes my time!
( "extra charcters?!?" No wayyyyyyyyyyyyy)

Date of experience: January 30, 2025
California
1 review
0 helpful votes
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Easy to navigate site, just worried program wants money...

Date of experience: January 30, 2025
Massachusetts
1 review
0 helpful votes
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Very polite responsive people
February 9, 2025

Very polite responsive people. They did not deliver a sales pitch but rather thoughtfully answered my questions

Date of experience: January 30, 2025
Florida
1 review
0 helpful votes
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Tienen un buen personal para atención al cliente y tienen un buen carisma.

Date of experience: January 30, 2025
Oregon
1 review
0 helpful votes
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Neutral
February 9, 2025

Neutral. I have nothing to measure against. However this 50 character minimum is leaving me with a bad image of your business practices.

Date of experience: January 30, 2025
Texas
1 review
0 helpful votes
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Is another drag on process
February 9, 2025

Is another drag on process. If I wanted to be harrassed, it would be OK. I wanted general info, not the sales pitch

Date of experience: January 30, 2025
Florida
1 review
0 helpful votes
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Was easy to reply to the questions that were posed on this survey

Date of experience: January 30, 2025
New York
1 review
0 helpful votes
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Who is in charge of this program
February 9, 2025

Who is in charge of this program. Why is it from NEW YORK. Does DE. Have anything to do with this solar program

Date of experience: January 30, 2025
Ohio
1 review
0 helpful votes
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Don't call was just curious but not now please erase my name and number

Date of experience: January 30, 2025
South Carolina
1 review
0 helpful votes
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What a surprise on Facebook just giving them a shout-out for making our lives better with the following information just giving homage paying thanks

Date of experience: January 30, 2025
Maine
1 review
0 helpful votes
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So far so good
February 9, 2025

So far so good. Just doing research for right now. Not sure if I'm going to sign up for real or not yet

Date of experience: January 30, 2025
Arizona
1 review
0 helpful votes
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Site did not say I would need to set up an appointment before getting a quote.

Date of experience: January 29, 2025
Louisiana
1 review
0 helpful votes
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I satisfied with the information asked for and given to the best of my ability.

Date of experience: January 29, 2025
Ohio
1 review
0 helpful votes
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I would love it if you would take mobile home into conception because we would like to save money also

Date of experience: January 29, 2025
Texas
1 review
0 helpful votes
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It's ok, fair questions,my light bill is too much,single home, with 1 person

Date of experience: January 29, 2025
Michigan
1 review
0 helpful votes
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I'm curious so far it was easy
February 9, 2025

I'm curious so far it was easy. My only suggestion is that the amount could be adjusted better

Date of experience: January 29, 2025
Arizona
1 review
0 helpful votes
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OK so far just waiting for my son to ok the job, or not today I guess

Date of experience: January 29, 2025
Oregon
1 review
0 helpful votes
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You don't need names or phone numbers! You have the email address and that is more than enough for you or anyone to leave information and if I want more information I can call you!

Date of experience: January 29, 2025
California
1 review
0 helpful votes
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I already Solar, but lease it and make rental payment to Sun Power who is a lot labor problems right now and am willing change because of it

Date of experience: January 29, 2025
Indiana
1 review
0 helpful votes
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I would like to know what the cost is without getting a phone call

Date of experience: January 29, 2025