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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Oregon
2 reviews
0 helpful votes
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I was told previously that I did not qualify because I live in a double-wide manufactured home. I have been here since 2006 and an OG&E customer. I do not understand how my rating could change. I do not yet know what or where anything new would be located.

Date of experience: February 7, 2025
Massachusetts
1 review
0 helpful votes
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I hate having to give feedback when nothing has happened yet

Date of experience: January 31, 2025
North Carolina
1 review
0 helpful votes
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Brief and informative discussion was good for me to understand today

Date of experience: January 31, 2025
Tennessee
1 review
0 helpful votes
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It might help
February 10, 2025

It might help. I am hoping to find a way to lower my energy costs because I have a large house with high ceilings.

Date of experience: January 31, 2025
New Jersey
1 review
0 helpful votes
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Can't say.until I interact with the company authorities.I don't have any experience with your company so I have to wait and see till I interact with them.

Date of experience: January 31, 2025
Florida
1 review
0 helpful votes
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Quick &easy to apply…researching cost, time involved,...
February 10, 2025
Updated review

Quick &easy to apply…researching cost, time involved, etc.

Date of experience: January 31, 2025

Fast & easy to apply
February 3, 2025
Previous review

Fast & easy to apply. It is time well spent to apply.just do it.

Date of experience: January 24, 2025
District of Columbia
2 reviews
0 helpful votes
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Called me right away actually was still responding to questions

Date of experience: January 31, 2025
California
1 review
0 helpful votes
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Use phone to communicate with friends
February 10, 2025

Use phone to communicate with friends. Also cominicat wil. Communiwith customers. Also used at work and at my husbands store

Date of experience: January 31, 2025
Michigan
2 reviews
0 helpful votes
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Easy to navigate through!
February 10, 2025

Easy to navigate through! Easy to answer the questions. Informative.

Date of experience: January 31, 2025
Pennsylvania
1 review
0 helpful votes
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Well, I only just applied...
February 10, 2025

Well, I only just applied...but it went smoothly so far! To see what they offer

Date of experience: January 30, 2025
New York
1 review
0 helpful votes
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Just heard about it love to try to save energy for a better planet

Date of experience: January 30, 2025
California
1 review
0 helpful votes
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I am quite suspicious about the required information.
There are many opportunities available to use it unlawfully.

Date of experience: January 30, 2025
New York
1 review
0 helpful votes
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I already HAVE solar panels on my home,,but I never got these credits. I DONT NEED solar panels. I already have them. Just tell me about what savings I'm entitled to

Date of experience: January 30, 2025
Florida
1 review
0 helpful votes
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You got a lot of information about me, but I've learned nothing about your program

Date of experience: January 30, 2025
Nevada
1 review
0 helpful votes
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Very helpful and seems to be very knowledgeable of the switch over from conventional AC power systems on the grid to solar power independently free of the grid

Date of experience: January 30, 2025
Mississippi
1 review
0 helpful votes
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Not enough info given me to rate anything See below. Do I need to say any more?

Date of experience: January 30, 2025
North Carolina
1 review
0 helpful votes
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Informative Cost of Electricity
February 10, 2025

I like he. Bill crunchers plat form. It is very helpful to stay abreast with the cost of electricity. It gives you a insite on the amount of kw you are using on a day to day basis.
Wayne Millis

Date of experience: January 30, 2025
Nevada
1 review
0 helpful votes
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My experience so for has been ok so for just started the system up 2 days ago

Date of experience: January 30, 2025
Michigan
1 review
0 helpful votes
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Experience has been okay however they really should...
February 9, 2025
Updated review

Experience has been okay however they really should always tell the public up front about certain rules for folks owning Condos in lieu of a home. So you don't waste time filling out forms and when you cannot deduct of expense

Date of experience: January 30, 2025

Generally DTE has very good service but their pricing...
February 9, 2025
Previous review

Generally DTE has very good service but their pricing has gone through the roof

Date of experience: January 29, 2025
Massachusetts
1 review
0 helpful votes
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Checking for qualifications and ending up with sales calls instead. Now I need to block all of their calls as spam.

Date of experience: January 30, 2025