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The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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I was told previously that I did not qualify because I live in a double-wide manufactured home. I have been here since 2006 and an OG&E customer. I do not understand how my rating could change. I do not yet know what or where anything new would be located.
I hate having to give feedback when nothing has happened yet
Brief and informative discussion was good for me to understand today
It might help. I am hoping to find a way to lower my energy costs because I have a large house with high ceilings.
Can't say.until I interact with the company authorities.I don't have any experience with your company so I have to wait and see till I interact with them.
Quick &easy to apply…researching cost, time involved, etc.
Fast & easy to apply. It is time well spent to apply.just do it.
Called me right away actually was still responding to questions
Use phone to communicate with friends. Also cominicat wil. Communiwith customers. Also used at work and at my husbands store
Easy to navigate through! Easy to answer the questions. Informative.
Well, I only just applied...but it went smoothly so far! To see what they offer
Just heard about it love to try to save energy for a better planet
I am quite suspicious about the required information.
There are many opportunities available to use it unlawfully.
I already HAVE solar panels on my home,,but I never got these credits. I DONT NEED solar panels. I already have them. Just tell me about what savings I'm entitled to
You got a lot of information about me, but I've learned nothing about your program
Very helpful and seems to be very knowledgeable of the switch over from conventional AC power systems on the grid to solar power independently free of the grid
Not enough info given me to rate anything See below. Do I need to say any more?
I like he. Bill crunchers plat form. It is very helpful to stay abreast with the cost of electricity. It gives you a insite on the amount of kw you are using on a day to day basis.
Wayne Millis
My experience so for has been ok so for just started the system up 2 days ago
Experience has been okay however they really should always tell the public up front about certain rules for folks owning Condos in lieu of a home. So you don't waste time filling out forms and when you cannot deduct of expense
Generally DTE has very good service but their pricing has gone through the roof
Checking for qualifications and ending up with sales calls instead. Now I need to block all of their calls as spam.

