Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of EnergyBillCruncher

EnergyBillCruncher

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EnergyBillCruncher?
grey stargrey stargrey stargrey stargrey star

EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Annette L.
Unfollow Annette L.
Share Review
Report Review

Not taking a phone call
March 5, 2025

Not taking a phone call. Want estimate online. Hate bait and switch.

Date of experience: February 23, 2025
Alaska
1 review
0 helpful votes
Follow Greg G.
Unfollow Greg G.
Share Review
Report Review

Great it was quick and easy to fall all the directions and understand what you were saying although I am wondering when you're gonna hit me with what that's gonna really cost am I gonna have to buy it and somebody installed it free or what? Thank you.g

Date of experience: February 23, 2025
Florida
1 review
0 helpful votes
Follow Joan V.
Unfollow Joan V.
Share Review
Report Review

Just starting an inquiry
March 5, 2025

Just starting an inquiry. Was provided with a company name. I may have more to say when I speak to people at the company.

Date of experience: February 23, 2025
North Carolina
1 review
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Share Review
Report Review

Your site provides no information on calculating my home solar needs and only acts as a data collection apparatus to data mine my information and forward it to connected companies. This was useless and will be reported to the BBB for false advertising.

Date of experience: February 23, 2025
Wisconsin
1 review
0 helpful votes
Follow Duane O.
Unfollow Duane O.
Share Review
Report Review

My light bill is to high and just checking to find out how I can lower my light bill,I had to put in a a new furnace in 2024

Date of experience: February 23, 2025
Maryland
1 review
0 helpful votes
Follow Johnnie P.
Unfollow Johnnie P.
Share Review
Report Review

Sad but true
March 5, 2025

Made an appointment to go over the options.
My time was wasted
No show / text came 30 minutes before the meeting. Very poor. Service.

Date of experience: February 21, 2025
Wisconsin
2 reviews
0 helpful votes
Follow Tammy H.
Unfollow Tammy H.
Share Review
Report Review

It makes me happy to see that someone is looking out for us little people

Date of experience: February 23, 2025
Oregon
1 review
0 helpful votes
Follow Judith L.
Unfollow Judith L.
Share Review
Report Review

Concise information requested
March 5, 2025

Concise information requested. It was to the point. Response requested was also to the point.

Date of experience: February 22, 2025
Mississippi
1 review
0 helpful votes
Follow Kevin P.
Unfollow Kevin P.
Share Review
Report Review

Interesting so far………………………………………………………….:::::::……..

Date of experience: February 22, 2025
Mississippi
1 review
0 helpful votes
Follow Fannie L.
Unfollow Fannie L.
Share Review
Report Review

My bill is 400 a month and I can't happprdly get its paid I need help

Date of experience: February 22, 2025
Illinois
1 review
0 helpful votes
Follow Kimberly A.
Unfollow Kimberly A.
Share Review
Report Review

Excellent quality product with excellent quality products

Date of experience: February 22, 2025
Mississippi
1 review
0 helpful votes
Follow Dorothy Y.
Unfollow Dorothy Y.
Share Review
Report Review

I would be delighted to enter your program and be a part of your advertisement to others

Date of experience: February 22, 2025
Florida
1 review
0 helpful votes
Follow Eva H.
Unfollow Eva H.
Share Review
Report Review

To good to be true waiting for what catch goes with it. Would be a dream to have extra funds for other things beside just electric bill

Date of experience: February 22, 2025
Tennessee
1 review
0 helpful votes
Follow Dennis L.
Unfollow Dennis L.
Share Review
Report Review

It's been ok it kinda been fast not too bad I have had a company here but that were going to take advantage of me.

Date of experience: February 22, 2025
West Virginia
1 review
0 helpful votes
Follow Loretta J.
Unfollow Loretta J.
Share Review
Report Review

Love to have this low income hard to live expenses this would save money on electric bill and helpful to have electricity in this modern time it's hard to live on a fixed income

Date of experience: February 22, 2025
Tennessee
1 review
0 helpful votes
Follow Ronnie Z.
Unfollow Ronnie Z.
Share Review
Report Review

Looking for a lower rate each month. I don't know much about solar other than cost effective rate

Date of experience: February 22, 2025
Michigan
1 review
0 helpful votes
Follow Kathy F.
Unfollow Kathy F.
Share Review
Report Review

Don't know I haven't received rather I will be approved or not. I hope you can help me so I can stop struggling trying to get up the money to pay this light bill. This is a budget bill I had to get on a budget and this is still too high my regular bills was $400 and up so I hope this is a legit program that's going to help me and not a scam.

Date of experience: February 22, 2025
Arizona
1 review
0 helpful votes
Follow James Z.
Unfollow James Z.
Share Review
Report Review

I have no experience with this provider. I am Disabled Veteran. I have no good experience with any Solor Company.

Date of experience: February 22, 2025
Massachusetts
1 review
0 helpful votes
Follow tom I.
Unfollow tom I.
Share Review
Report Review

Don"t wan to be contacted
March 4, 2025

Don"t wan to be contacted. No salespeople ever. Sneaky and deceptive clickbait

Date of experience: February 22, 2025
Tennessee
1 review
0 helpful votes
Follow William B.
Unfollow William B.
Share Review
Report Review

So far no irritating phone calls; I expect none. Only interested I quote,

Date of experience: February 22, 2025