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The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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My electric bill is beyond higg snd when i coulnt afford it last month PSO DISCONNECTED MY ELECTRIC & then they ADDED A $570.00 DEPOSIT to my account so my ELECTRIC for this month with another past due amount of $556.89 is $1 556.00
Not able to finish application due to non functioning computer program
Sorry. I never leave my telephone number for advs. I don't see why you need a telephone number for a quote. To bad. Also, couldn't review it review it because I could not find what it was. Sorry. I would have.
Sorry. I never leave my telephone number for advs. I don't see why you need a telephone number for a quote. To bad.
Moving along.I need more power to even lower my bill from when there is less sunshine with the sun lower in the horizon
Just tell me if I qualify! Instead of harassing me with phone call after phone call.
You are taking information and not telling me anything. I don't want a bunch of salesman called in my house. I thought you could take the information that I gave you and tell me if I qualify for something.
They started asking about insurance I did not inquire about insurance
I have dealt with Surun before,and was displeased by the general desinterest I witnessed.Sure they are probably bored with their jobs at this point,but they need to act it out if that is the case.The employees that I met personally were also poor communicators to say the least.Screen the group you go with to avoid these screwed up and unwarranted setbacks.
Very smooth & easy?. We have no solar. It popped up an the word savings. Made me stopped to read it.
Great information and easy to apply no problems, wanted to see if they have offers in my area.
Not taking a phone call. Want estimate online. Hate bait and switch.
Great it was quick and easy to fall all the directions and understand what you were saying although I am wondering when you're gonna hit me with what that's gonna really cost am I gonna have to buy it and somebody installed it free or what? Thank you.g
Just starting an inquiry. Was provided with a company name. I may have more to say when I speak to people at the company.

