Emmiol

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Emmiol Reviews Summary

Emmiol has 75 customer reviews and ranks 1732nd in the Women's Clothing category. Common review topics include customer service.

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Florida
1 review
1 helpful vote
Follow Lani B.
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I would get this app
June 14, 2023

This app is a great app and I like how it's easy to use and it's not hard to place an order plus the costumer service is fast and efficient as well so that's a bonus

Date of experience: June 12, 2023
EMMIOL s. Emmiol Rep
over a year old

We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.

California
1 review
1 helpful vote
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Cute and affordable
June 14, 2023

This place has really cute clothes. Though the clothes are pricey they give you a lot of coupons so people that are low income can still buy some stuff and feel stylish.

Date of experience: June 12, 2023
EMMIOL s. Emmiol Rep
over a year old

We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.

Australia
1 review
3 helpful votes
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Very poor quality.
March 14, 2023

Bought a coat, that turned out as costume quality that you buy children from kmart or spotlight. Very very disappointed

Date of experience: March 13, 2023
EMMIOL s. Emmiol Rep
over a year old

Hi there, we are so sorry for the unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.

California
1 review
3 helpful votes
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Unsatisfied customer
January 17, 2023

I have placed an order with this website on the 30th of December and only received one item out of 3, it has been 3 weeks now. I contacted customer service through email of course there is not a number to get a hold of someone, convenient for them and supposedly going to be out of the office from the 14th through the 29th of this month smh. Hopefully I don't get jacked for my money because I spent nearly 100 bucks on my items. I don't recommend this place

Date of experience: January 17, 2023
EMMIOL s. Emmiol Rep
over a year old

Hi there, just read your comment about the issue with your order. We are sorry to hear that. Could you provide the correct order number or email address? We will check your order status and try our best to solve your problem. Sincerely sorry again for the inconvenience caused.

California
1 review
4 helpful votes
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Awful customer service - do not buy
January 13, 2023

Beware...they make it really really really hard to make any returns for refund. I still haven't received my return authorization even though I've emailed them 10 times, ridiculous! I hate buying from China and will never do so again

Date of experience: January 13, 2023
EMMIOL s. Emmiol Rep
over a year old

Hi there, we are so sorry for the unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.

GB
1 review
3 helpful votes
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DO NOT SHOP ON THIS SITE!
January 10, 2023

Terrible service. Clothes too big, costs over £25 to return items & then when you complain they say to gift item to family or friend. They do not make it clear on their site about return costs. Con artists!

Date of experience: January 9, 2023
EMMIOL s. Emmiol Rep
over a year old

Hi there, we are so sorry for the unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.

District of Columbia
1 review
7 helpful votes
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Awful, don't order anything
January 9, 2023

This company is a joke, and not even a good one at that. Their "one size" dresses only would fit someone maybe 300 pounds, and when I asked for a return they told me that not only does the (partial!) refund only cover the clothes and Not the original shipping fee, I would have to pay shipping to them, so I "should give it as a gift to a friend" instead. Cannot wait for them to go out of business, please help that by not using them.

Date of experience: January 9, 2023
EMMIOL s. Emmiol Rep
over a year old

Hi there, we are so sorry for the unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.

Virginia
1 review
2 helpful votes
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Do not buy from this company
December 6, 2022

I received 2 of the 3 items I ordered. I was told 3rd item had not yet been processed. I asked for refund and they sent partial refund indicating that I did receive my order. Clothing is not true to size and is cheaply made.

Date of experience: December 6, 2022
EMMIOL s. Emmiol Rep
over a year old

Hi there, we are so sorry for the unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.

GB
1 review
10 helpful votes
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Huge scam
November 7, 2022

The items are not as they appear on the website and there isn't a way of getting a refund. They will bombard you with emails but when you need customer service they suddenly can't speak English. A huge scam. Based in China they aren't covered by UK/US retail laws. Its a lot of money for extremely cheap and badly made clothes. AVOID

Date of experience: November 7, 2022
EMMIOL s. Emmiol Rep
over a year old

Hi there, we are so sorry for the unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.

New York
1 review
2 helpful votes
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Be careful
October 18, 2022

Some clothes are nice. Some NOT what they advertise. Claim "Easy Return". Not true. Do not recommend.

Date of experience: October 18, 2022
EMMIOL s. Emmiol Rep
over a year old

Hi there, we are so sorry for the unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.

Canada
1 review
5 helpful votes
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DO NOT ORDER FROM HERE
September 29, 2022

The pants I ordered were extremely poor quality and it had an $80 price tag. My family thought it was a costume. It is extremely weird that to get a return you need to contact the company through email to ask for permission to return an item, however I did so because I was unhappy with my item and overall they didn't fit. I did not mention the poor quality of the item in my return request as I did not want to seem rude as I know its not a big company. I tried to be as nice as possible. When I received a response to my email the company tried to convince me to keep the item as "its popular" and I could "give them to a friend". Furthermore the email explained how it would not be worth it to try to return the item "As the return shipping charge is high and need a very long time till we received. Besides, the refund will only cover or part-cover the product price, not include the original shipping fee". This felt uncomfortable to me as I felt like I was being guilted/threatened into keeping the item. I replied confirming that I want a return and I once again received an email reiterating that a return is not worth it and Ill be losing money anyways. This whole experience has made me feel stressed out and sad. I just want my money back (as of sept 29 I still don't have it). Why are you being so hard on me.

Date of experience: September 29, 2022
EMMIOL s. Emmiol Rep
over a year old

Hi there, we are so sorry for the unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.

California
1 review
2 helpful votes
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Ghosted
August 22, 2022

This company is non responsive to emails and phone calls. The sell poor quality clothing and claim it to be good. The company is run by crooks with no ethics. Please don't buy from this company unless you are ok with being RIPPED OFF! CROOKS!

Date of experience: August 22, 2022
EMMIOL s. Emmiol Rep
over a year old

Hi there, we are so sorry for the unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.

South Dakota
1 review
7 helpful votes
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Credit Card Fraud
August 8, 2022

When checking out and hitting the "complete order" button the screen lagged and no transaction was made. Not even a minute after, I received an email from my bank saying my card was being fraudulently charged the same amount from the site. Don't shop on the site; it's not safe.

Date of experience: August 7, 2022
EMMIOL s. Emmiol Rep
over a year old

Hi there, just read your comment about the issue with your order. We are sorry to hear that. Could you provide your name or email address? We will check your order status and try our best to solve your problem. Sincerely sorry again for the inconvenience caused.

Illinois
1 review
7 helpful votes
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DO NOT ORDER
June 29, 2022

DO NOT shop with Emmiol! I bought two pairs of shorts and when they arrived they were horrible quality and didn't fit. The one pair the button didn't even fit through the hole, the second (although said it was the same size) was significantly smaller. When I went to issue a return the company refused, offering to only refund 20% of my order. After many complaints I've gotten nowhere with them. They offered to only refund the price of the items (not shipping) if I would ship it back to them which would cost be over $30 because they're located in China. DO NOT order from them. This is 100% a scam, they make cheap clothing and couldn't care less about the customer.

Date of experience: June 29, 2022
EMMIOL s. Emmiol Rep
over a year old

Hi there, just read your comment about the issue with your order. We are sorry to hear that. Could you provide the correct order number or email address? We will check your order status and try our best to solve your problem. Sincerely sorry again for the inconvenience caused.

California
20 reviews
15 helpful votes
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ONLY 1 OF 2 PACKAGE ARRIVED
December 18, 2021

The video explains my shopping experience way clearer but here are the top points:

Shipping: Packages ship out about 2 weeks after ordering, it takes about another week to arrive. However, some of your packages might be held at a warehouse? I reached out to customer service and they were unhelpful.

Product selection: very trendy streetwear fashion!

Quality: sizing is a little difficult as they don't have the widest selection (S, M, L). I had bought a S and it is a bit too large for me as a US 2/4 in tops.

Video thumbnail
Date of experience: December 17, 2021
EMMIOL s. Emmiol Rep
over a year old

Hi there, we are so sorry for the unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.