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Emmiol has 75 customer reviews and ranks 1732nd in the Women's Clothing category. Common review topics include customer service.
Please please do your research before buying from this site. I basically found the exact same thing on shien for $50 cheaper. But that isn't even the main problem I have with Emmiol.
The main issue I have is that they take SO LONG to even just process the order. It has been 7 days and my order has not even been processed yet, let alone shipped and delivered. I am so disappointed because I really wanted my garment in time for halloween but now I see that I probably won't get it until much after. I understand that on the website it says that it takes upto 10 days to process but I have seen that other people have had the same issue and their order isn't processed until weeks later. I think this is unacceptable considering most websites process orders within the hour, honestly I think Emmiol is a scam and if you need your clothes by a certain time DO NOT order from here.
I am very dissatisfied with your clothes. I have but two clothes, one jeans and rings. The quality is not good and the actual product is different from the photo. The sizes of all the products are not fit. And the app doesn't let me rates for a one star, this company is so weird and doesn't reply my email. Please let me return the clothes to you and refund my money. Thank you.
Hi there, we are so sorry to bring you an unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.
Emmiol has proven to be unreliable, deceptive, and completely indifferent to the satisfaction and concerns of their customers.
The products I received were an absolute travesty. The quality issues were rampant and undeniable. The clothing I purchased looked nothing like what was advertised on their website. The fabric was laughably thin and fragile, tearing at the slightest touch. The jackets, jumpers, and tops were a showcase of shoddy craftsmanship, completely lacking the promised quality in both material and design.
To top it off, the jeans were tailor-made for some otherworldly shape, disregarding any consideration for a normal person's figure. The tops were disfigured and poorly constructed, reflecting a complete lack of attention to detail.
The epitome of their deception came when I explicitly asked them to cover the return shipping fee due to the obvious quality problems, which they initially agreed to. They even requested a photo of the shipping receipt for a promised refund (see attached photo). However, once I posted the return, they shamelessly backtracked on their commitment, leaving me to bear the return shipping cost myself, a significant amount totaling around $100 AUD.
Emmiol's behavior is beyond disappointing; they are outright liars who break their promises and attempt to gaslight customers into accepting inferior products under the guise of nonexistent "quality issues" just because they don't have "any holes or physical damage". This experience has left me utterly dissatisfied, and I strongly caution anyone considering purchasing from Emmiol. Steer clear and save yourself the headache and financial loss.
Order number: A**************
Hi there, we are so sorry to bring you an unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. We replied to you and please check your email. Sincerely sorry again for the inconvenience caused.
I love emmiol and their products I got a belt, denim jeans, and cute hoop earrings. The belt is just how I wanted it. It's cute and stylish. The jeans are baggy and good quality! And the earrings I'm probably going to wear every day
We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.
After ordering a skirt from this questionable company, no return information, whatsoever, was provided. The skirt was sent to the address on the package. I was told it went to a third party center. They repeatedly asked for order & shipping information, which I provided for 2 Months. I asked for a partial refund of Any Kind since I spent money on the Item & on Shipping —Twice. After a 2 month run-around, I was told they would Not be refunding Anything. This is a despicable way to do business. Think Long & Hard before doing business with this company!
Hi there, we are so sorry to bring you an unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.
I was surprised at the quality of the shirt, considering the great price. The size fits perfectly and looks so good.
We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.
I was very happy with my purchases here. The prices are affordable for someone as cheap as me and i can say with great confidence that this site has a wide range of graphic tees to choose from
We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.
Found great satisfaction in the few shirts i bought from here. Prices are affordable for someone as cheap as me so i can say with confidence that this place is worth buying from if you want graphic tees
We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.
Im so happy with my purchase, I thought I was like trippin because I didnt see some of my clothes in my package but thats because they come in separate baggage and my clothes feel SO high quality I'm geeking out right now. By the way guys I am a real person snd not a bot I swear :)
We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.
I really like the designs of the brand but the quality is not the best. I am still satisfied but the pants are short in length.
Hi there, we are so sorry to bring you an unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.
I was a bit nervous to get a mystery box, but was very happy when mine arrived. When i opened it, I wasn't sure if i'd wear them all but surprising some of them have become a 10/10 for me. And while maybe one of them isn't my favourite, for the price they are- I'm very pleased.
We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.
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Tutto apposto tralasciando i tempi di consegna,la taglia è giusta e va tutto bene!
We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.
Veramente fatto bene, con tante idee e premi! 3 settimane per arrivare i vestiti mane vale la pena per bei vestiti
We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.
I bought two graphic Tee, quality seems ok, they féal heavy / warm good g/m². They were delivered in less than a week
We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.
It was not as pictured. Different seams and no elastic at waist. Made from a different material. DO NOT ORDER FROM THIS COMPANY. They refuse to give you your money back unles you pay to ship the junk back to China at your own expense.
Hi there, we are so sorry for this unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.
I've ordered from this website a few times. At first, it was pretty good and I was happy with everything that I had purchased. Recently though, they've gone downhill. Out of four separate purchases, I've only been happy with one. In my second order, I purchased a pair of pants that didn't fit. I asked to return them to get my money back but the customer service said I could keep them and that they would send me another pair if I paid them $18. I ended up sending them the money and I never received the new pants. My two most recent orders have been absolute garbage. The quality is horrible and there's multiple items I haven't received. They keep sending emails that the "item that I've chosen isn't in stock anymore" which is absolutely ridiculous because if it wasn't in stock, why was I able to purchase it? I will never be ordering from this site again and I'd advise everyone else to not waste your money here.
Hi there, we are so sorry to bring you an unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.
I ordered 2 items for my daughter for school. After a month came and went, and school had started, I emailed customer service to issue a refund in full for the items I didn't receive. The very next morning, I receive an email that they were shipped. So I emailed them again and asked for their return address, because I plan to return the items (I don't want them anymore and neither does my daughter). Instead of relying with the return info, they try to talk me into keeping the items. I reply and threaten to report them to the BBB etc and the next day they reply and once again try to convince me to keep the items and even offered me a $5 discount on a future purchase. At this point I'm Pissed.so I'm still doing battle back and forth as I write this review. Wish me luck. I will NEVER EVER buy from this site again. Update: as you can see from the reply from customer service, they're still not sharing their return address. Speaks volumes, doesn't it?!?
Hi there, just read your comment about the issue with your order. We are sorry to hear that. Could you provide the correct order number or email address? We will check your order status and try our best to solve your problem. Sincerely sorry again for the inconvenience caused.
Honestly, i've seen some bad reviews for this place, and I gotta say, this site isn't bad at all. Amid all the rumors about it, this site holds some of the best quality clothes out there for the price you get them at! They also do giveaways on their Instagram, and i've even won one before (which is what brought me to discover this site.) So if your looking for a nice place to shop at instead of sh*en and r**we, this is definitely the place! Also, their customer service is quick and helpful, which is bonus points!
We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.
I have brought 6 tops from Emmiol and they are in such good condition and lasted me so long. It is the perfect gift idea for your friends and family as they are all so flattering. Definitely will be purchasing again :)
We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.
Hi there, just read your comment about the issue with your order. We are sorry to hear that. Could you provide the correct order number or email address? We will check your order status and try our best to solve your problem. Sincerely sorry again for the inconvenience caused.