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eManual Online has 652 customer reviews and ranks 101st in the Education category. Common review topics include customer service, customer support.
Researching EmanualOnline for a precise detail of my 2010 popular vehicle and requested specific details to be in their Emanual, they confirmed they had the manual and my requested details were included, and for A$32 purchased said emanual.
Within an hour of receiving it Idiscovered it did NOT include the specific details I asked for and emailing this fact to them they asked me for full details of my vehicle AGAIN... AND I must send a screenshot of the Emanual file details they sent me?
Bottom Line is they REFUSED my request for refund and offered ANY other emanual I would want?
WHY would I want another emanual from then? I have 1 vehicle, I asked them to provide specific details I required and they FINALLY agreed the details NOW are and were not EVER available?
Their failure to check 1st before being paid AND saying they had the detailed emanual was a LIE... and the FALSE acquisition of my $$$$$$s makes them also THIEVES.
Do NOT buy from THIEVES and LIARS
DO NOT PURCHASE FROM EMANUALSONLINE!
I have purchased 2 previous manuals that were ok but definitely not "factory" but got me through. I recently bought a 2012 GMC Acadia manual though and it is not for my car and absolutely junk assembled in some hodge podge fashion and covers 07 to 2012 5 other cars and 8k pages of crap I couldn't even use.
Here's an actual breakdown of the manual I wasted time going through to show customer support they sold me the wrong manual. Mind you time I should have been using working on the car!
E-manual
EMAN*******061
Manual is inside of PDF app and on Gdrive
Pg. 1189 2008 Buick Enclave
2007 Saturn Pg. 1190 to 5006
5007 to 5095 is 2009 multiple GM products
2007 Saturn 5095 to 5822
2009 traverse 5823 to 8869
After they agreed they sold me the wrong manual they then said there was not another manual and have refused to refund me!
I missed the reddit reviews unfortunately indicating they're a crooks my bad.
Also they offered store credit and I told them I have no others manuals to purchase refund me my money please. They refuse to do this!
Hi Thomas - I'm sorry to learn of the experience you've had. Please kindly provide me with your Case ID or Order number, so I can look into this right away. The order number provided in your review has been hashed out. I've privately messaged you and look forward to your reply.
Jon
Customer Relations@ eManualOnline
I have been using eManualOnline Manual's for a couple of years now. I'm highly impressed by the amount of information available in these manuals and well explained troubleshooting instructions. I could easily repair the piston engine of my Aircraft.
Hi Lanny - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual; we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
Very informative. A must have if you own a Polaris ATV. It helps anyone repair or diagnose a problem. Also price is fair compared to some others.
Hi Devon - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual; we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
At $70 per hour labor wher I live, it is well worth the amount I paid on emanualonline for this manual so I can do most repairs and saves a ton of money. I am not a Mechanic but this makes it easy to understand and do most repairs. Now, if I could just find a place to buy parts that weren't so outrageously priced.
Hi Fabian - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual; we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
This is my second purchase from emanualonline. This time I needed specific and accurate information to rebuild a S6 ZF transmission. I ;d never worked on it on past so was clueless but this manual drove me straight without any hiccups. I'll highly recommend this manual, 5/5 stars.
Hi Curtis - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual; we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
A must have manual if you aren't afraid to get your hands dirty and are a DIYer. Saved me a ton of money. Just replaced AC Compressor and expansion valve on my old Mercedes M class. Some money was well spent.
Hi Nicholas - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual; we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
Manual is very detailed and helpful and is rightly priced. I decided to buy it after going through a forum thread. In my case, it worked fine for me. Thank you.
Hi Erich - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual; we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
I'm simply amazed seeing how well emanualonline take care of it's customers. I had a small issue regarding the payment options and Bojan from technical support immediately responded to my call and cleared the issue.
Great work.
Keep it up!
Hi Leonel - Thanks for sharing your experience. That's great to hear! Please continue enjoying your manual; we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
I've used this emanulonline Komatsu PC228US manual several times so far to replace my fuel filter, transmission fluid and filter, thermostat, air filter and more. Manual paid for itself in first repair. In my opinion, this is a awesome manual for DIYers.
Hi Francis - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual; we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
Well researched and nicely compiled, easy to follow and very informative guide. With this manual, maintenance and repairs are made much easier. Worth the time and money.
Hi Olin - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual; we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
I ended up getting this emanualonline manual for my JD300D and find it to be a superior manual than the official service manual. It goes into much more details and takes you through many more steps to complete a repair.
Hi Isaac - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual; we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
If you own a Komatsu FG, this is a must have for your basic maintenance needs. You will find a lot of useful resources and valuable information from this manual. In my case, I used it replace Hydraulic pump and seals. Instructions were spot on and accurate. Saved a lot of time. Surely, I'm going to recommend this manual.
HI Lawrence - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual; we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
Manual contains all the information I was looking for especially the wiring diagrams. A must if one is facing issues with electricals.
Hi Bret - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
Can't explain how helpful this manual is! Really is top quality! Rebuilt my engine and it had all the details for the whole of my repairs!
Hi Owen - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
These manual are among the best available. I've had several Saab cars, and some with the Factory manual. For most work, these somewhat abbreviated manuals are a close second.
Hi Deshawn - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
They are scammers and offer no support... i had a remote installation appointment and i waited 1 and half hours... they never contacted me to keep appointment... i paid by pay palhttps :// www.paypal. Com/invoice/s/pay/INV2-JY6H-QCZJ-5AUU-8FHF? V=1&utm_source=unp&utm_medium=email&utm_campaign=RT*******&utm_unptid=5e*******e-d765-11ec-9adb-3cfdfeefcb95&ppid=RT*******&cnac=AU&rsta=en_AU%28en-Yes been ripped off AU%29&cust=&unptid=5e*******e-d765-11ec-9adb-3cfdfeefcb95&calc=f*******a60&unp_tpcid=invoice-buyer-payment-notification&page=main%3Aemail%3ART*******&pgrp=main%3Aemail&e=cl&mchn=em&s=ci&mail=sys&appVersion=1. 89. 1&xt=*******#:~: text=Download%20PDF-, eManualOnlinePayment%20%E2%80%93%2019/05/2022,-%C2%A329.99
Emanuals on line dont even cover my model after repeatedly asking them if my Australian Assembled model was covered... This is the 2nd timei tried to get model and have been ripped off so i took extra care but their so called "special order" manual is not covered... they have got a crap system on windows 7 to log into manuals and want access to my computer... emanualonline case ID ******* which they opened email reply address does not work... I have been swindled by them... I dont like how i have to give them access to my computer every time i want to look for something... The virtual Box programe to open nanual does not work. The next minute my computer will be hacked... Please note my receipt in text through Pay pal
Hi Les - I'm sorry to learn of the experience you've had. Please kindly provide me with your Case ID or Order number, so I can look into this right away. I've privately messaged you and look forward to your reply.
Jon
Customer Relations@ eManualOnline
The Bible for anyone that owns an TL70, because unless you are loaded and can pay someone to fix all of the myriad things that are gonna need fixing, you need this to show you how.
Hi Mario - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
I like this eManualOnline TN55 manual, I've had several over the years, they genuinely are indispensable especially when doing a tune-up.
Hi Dario - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
Very well written, although the workshop version is the ideal one to have, the service manual IS a very good buy for the price, you do need moderate technical background to work with the service manual since it covers most of the Mechanical issues of Case IH 4210.
Hi Frederic - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
Hi Doug - I'm sorry about the experience you've had. I believe I have already been in touch with you regarding this, and we have provided a resolution appropriate to your satisfaction. If there is anything else, we can help you with please get in touch. Once again we're sorry for the confusion and the experience you've had.
Jon
Customer Relations@ eManualOnline