Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Elite Appliance

Elite Appliance

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Elite Appliance?
grey stargrey stargrey stargrey stargrey star

Elite Appliance Reviews Summary

Elite Appliance has a rating of 3.2 stars from 394 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elite Appliance most frequently mention customer service and jeremy cash. Elite Appliance ranks 8th among Home Appliances sites.

service
3
value
3
quality
3
This company does not typically respond to reviews

Instant Feedback

821 reviews

We monitor reviews for authenticity

Shelly E.
1 review
0 helpful votes
Follow Shelly E.
Unfollow Shelly E.
Share Review
Report Review

Site searches are easy and quick
August 12, 2019

Site searches are easy and quick. Prices are good. I purchased an ice maker. I like that you offer factory installed drain pumps prior to shipping. I'd like to see when I could expect delivery at or before purchase.

Date of experience: August 12, 2019
Ross C.
1 review
0 helpful votes
Follow Ross C.
Unfollow Ross C.
Share Review
Report Review

...
August 6, 2019

Date of experience: August 6, 2019
Kima S.
1 review
0 helpful votes
Follow Kima S.
Unfollow Kima S.
Share Review
Report Review

Elite was the only company that could locate the range I wanted and it was available in a timely fashion, extra handles available, and a great price with no shipping cost.

Date of experience: July 26, 2019
Julie G.
16 reviews
0 helpful votes
Follow Julie G.
Unfollow Julie G.
Share Review
Report Review

Jeremy was very helpful and got my washer and dryer delivered promptly.

Date of experience: July 10, 2019
Austin P.
17 reviews
0 helpful votes
Follow Austin P.
Unfollow Austin P.
Share Review
Report Review

Jordan was very knowledgeable and professional, he understood my needs and then was quick sending the installation team to fix an issue with the wine fridge door.
Excellent customer service!

Date of experience: July 1, 2019
Arden W.
1 review
0 helpful votes
Follow Arden W.
Unfollow Arden W.
Share Review
Report Review

Took too long to get
June 29, 2019

Took too long to get. No updates unless I called. Delivery men were great. Very professional

Date of experience: June 29, 2019
Julia H.
1 review
0 helpful votes
Follow Julia H.
Unfollow Julia H.
Share Review
Report Review

It was fast, efficient and with a qualified sales person. I was most impressed by the knowledge and patience of the sales person. Plus, the use of fast and qualified installers.

Date of experience: June 29, 2019
Bejoy F.
1 review
0 helpful votes
Follow Bejoy F.
Unfollow Bejoy F.
Share Review
Report Review

I did notice the open button doesn't always work, sometimes have to press it 2 or 3 times. Can someone check on that?

Date of experience: June 25, 2019
Ted H.
1 review
0 helpful votes
Follow Ted H.
Unfollow Ted H.
Share Review
Report Review

Purchasing the products in the show room was an enjoyable experience trying to get an honest answer from the salesman after the purchase was a nightmare had to get the general manager involved

Date of experience: June 22, 2019
Total N.
1 review
0 helpful votes
Follow Total N.
Unfollow Total N.
Share Review
Report Review

Jordan always takes great care of us
June 13, 2019

Jordan always takes great care of us. He is very responsive and always follows up. Great customer service!

Date of experience: June 13, 2019
Jessica N.
17 reviews
0 helpful votes
Follow Jessica N.
Unfollow Jessica N.
Share Review
Report Review

Shopping and buying and customer service were helpful. Paid for expedited delivery and didn't receive order until 6/12. Had at least 8 phone calls with elite and shippers to track down products and secure a delivery date. Original estimate from my local warehouse once they received on 6/7 was 3 weeks for delivery. Very frustrating.

Date of experience: June 12, 2019
Jay P.
1 review
0 helpful votes
Follow Jay P.
Unfollow Jay P.
Share Review
Report Review

Thank you
June 4, 2019

Thank you. Was a good experience.

Date of experience: June 4, 2019
Justin W.
4 reviews
0 helpful votes
Follow Justin W.
Unfollow Justin W.
Share Review
Report Review

Elite Appliance and Designer Home Surplus is the place to shop when looking for appliance. Worked with Adam got a great deal on a cooktop, looks almost brand new. I recommend anyone looking to upgrade there kitchen to check them out.

Date of experience: May 31, 2019
Komandoor S.
1 review
0 helpful votes
Follow Komandoor S.
Unfollow Komandoor S.
Share Review
Report Review

Liked the service and telephone help
May 29, 2019

Liked the service and telephone help

Date of experience: May 29, 2019
Josh a.
1 review
0 helpful votes
Follow Josh a.
Unfollow Josh a.
Share Review
Report Review

Jordan was great!
May 27, 2019

Jordan was great! Made it seamless.

Date of experience: May 27, 2019
K M.
4 reviews
0 helpful votes
Follow K M.
Unfollow K M.
Share Review
Report Review

...
May 25, 2019

Date of experience: May 25, 2019
Asad M.
1 review
0 helpful votes
Follow Asad M.
Unfollow Asad M.
Share Review
Report Review

Jordan did an excellent job from the sales to the delivery of the produce. We thank him for his prompt responses to any issues along the buying and delivery process

Date of experience: May 24, 2019
Husam J.
1 review
0 helpful votes
Follow Husam J.
Unfollow Husam J.
Share Review
Report Review

Major problems with delivery and the way things were handled afterwards

Date of experience: May 22, 2019
Gloria H.
13 reviews
0 helpful votes
Follow Gloria H.
Unfollow Gloria H.
Share Review
Report Review

...
May 16, 2019

Date of experience: May 15, 2019
Diane T.
1 review
0 helpful votes
Follow Diane T.
Unfollow Diane T.
Share Review
Report Review

Great place to buy quality appliances
May 15, 2019

Great place to buy quality appliances. A bit pricey though. Love their show room.

Date of experience: May 15, 2019