ElfsterReviews 126

If I have to be as honest as possible this is a really good website. They have put together a really good way to have a secret santa christmas and to get ideas anonymously from your secret santa. The site was a really big help. My problem with the site is the customer service. I had a problem with one of the customer service people. Her name is Shannon Wilk. I have also seen the name helper elf and powder elf used for her. The problem was all my fault. I had recently had a cousin pass away unexpectadly and it had been affecting my mood. Obviously Shannon did not know this but it put me in a sour mood. I exchanged emails with her about something that I admit I was wrong about. That was my fault. This Idiot copies and pastes our conversations and Emails them to others in our group. Now I admit I was wrong, but what kind of high school crap is putting our private conversation out there for others to see. TERRIBLE customer service skills. I admit I should have just let it go, but I have never seen a customer service rep that would try to high school one up someone. Overall the site is good but look out if you have a question for the customer service department. They are like wolves that havent eaten and are salivating at the mouth for someone to cross their path. Overall Good job with the site Mr. Imburg!

Seemed to work OK for the adult gift exchange, until it sent out a 2nd set of drawn names for no reason. Never did get child accounts and wish lists to work for their own exchange. Declared Bah Humbug! After 3 weeks of effort. Help pages are way too general. I do half my job on the internet with a wide variety of government web sites all set up differently and have NEVER had so much trouble getting set up. Am curious if this works much better if only used for social wishlists? May try that next time. Cool in theory but VERY hard to use.

Online gift Exchange... perfect for the holidays... - I was trying to figure out an easy way to do a Secret Santa for my office. I actually found this site by fluke [GOOGLE is fantastic] and it is an electronic gift exchange site. You can create a profile, including a wish list, best of all it allows you to anonymously email your Secret Santa instead of filling out useless forms. It reminds me of Evite when you are trying to get your group together. This is an extremely user friendly site. I can't wait to use this in the future.