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ELF Cosmetics enjoys a mixed reputation among customers, with many praising the affordability and quality of their products, particularly for beginners. Positive experiences frequently highlight effective shipping and packaging, as well as the brand's commitment to cruelty-free and vegan options. However, significant concerns arise regarding customer service, with reports of unresponsive support, order inaccuracies, and delays in reward redemption overshadowing positive interactions. Overall, while ELF's product offerings attract loyal customers, the company must address its customer service challenges to enhance satisfaction and trust.
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I love it. Its very amazing. I can get most of the products i am looking for. Its really great for those who are looking for beauty products.
La gama de productos esta súper, los precios son excelentes y la calidad de los productos son exquisitos no tengo ninguna queja, la verdad no tengo ninguna queja.
ELF cosmetis is make up brand as we know. E. L. F, short for " Eyes Lips Face". This make up brand is provide women with high-quality makeup at low prices. This Elf cosmetics is so cheap and affordable. Let's use this make up brand " ELF Cosmetics". You can happy with them.
Prices are super low for a decent quality. They also have so many different products. From brushes to blushes. You need it that got it.
Era el cumpleaños de mi novia. Sabiendo lo que le gustan los cosméticos y que no puede ocupar cualquiera ya que es alérgica a muchos, busqué en internet. Compré un kit y le regalé. Su felicidad fue tan grande cuando probó los productos, porque su piel no se brotó con alergias.
I like reading about cosmetic here. Very interesting since I don't use cosmetic products. Nothing bad to say.
Ce site est vraiment géniale. J'ai trouvé tout ce dont j'avais besoin honnêtement. Je vous le recommande vivement car il y a vraiment un large choix de produits.
Love them! Nothing bad to say. Love this good and ethical company. Keep up the great work! Nothing further to add to this.
I love ELF Cosmetics. Their products are affordable and actually work. I use foundation and the coverage is awesome! The quality is soo impressive. Not only the prices are affordable, but the delivery is amazing. Thanks ELF!
The one thing I love about ELF is that they provide the best quality products compared to very less price. Their make up brushes are too good to use. Being a make up freak, ELF has helped me in making my dream a reality. One can buy so much make up, with of course less price.
Elf is one of the best makeup brand. I love to use their makeup brushes. They all are of very good quality and very affordable, too. Their lip exfoliators are also very soothing and best in quality, only thing I wiill not recommend to use is their eyeliner that drys out very fast!
I attempted to order $31 worth of products from elf two days ago. The first time my purchase didn't go through so I redid my order and it went through. I got confirmation emails and everything from elf and from PayPal that they removed the money. I look on the site today to see where my order was and when it'd be here and it said there was no order on my account? So I emailed customer support and they said it didn't go through? So if it didn't go through why did they take my money or email me about it? I basically wouldn't of even known that I wasn't going to get my order unless I emailed them and checked my status. I would of been put of $31 because of this. Beware. They just want to take your money.
The products are true to there word. Each shall captivate with eye shadows baked with colors vibrant and you can mix and mix the colors to sparkle your eyes.The makeup is creamy goes on texture to none. The eye liner the eye brushes all the bristle's smooth the cleaner to cleanse your brushes are nice and shiny when all complete.
Elf is one of those brands where it's not extremely expensive and the quality is great. The brushes are cheap and works nicely, the makeup spray works well, and overall, the shipping took around 2 weeks. The quality of their products are good and the layout of the website makes it easy to navigate. One of the things I love the most from their site is their makeup wipes: cheap, easy, and are double sided- one is bumpy (exfoliation) and the other is smooth (gentle cleaning). Would recommend this site, but read some reviews to double check the products as always.
I love Elf. It offers everything that expensive lines offer. I love that if I want to try something new out, I do t have to spend a lot in the event I end up not liking it. Great bang for the buck!
My love story with ELF started when i was 14 years old. I have been buying makeup from them for around 10 years now, the quality for the price is astounding, they always includes gifts with your order and customer service is on point. The pink highlighter is life and i had people stopping me on the street asking which one it was. Plus it's cruelty free :)
I decided to make a present for myself and bought a bronzer on your site. I feel happy about the small present which I got with my order. Thank you a lot, I was very pleased.
Answer: No. Not once and I've used tons of their products over the years.
Answer: Yes for me they do. I love their products. I order on their website and there's so many more products you would not believe.
Answer: I haven't seen any however their website is a great way to find items you cannot find on the store shelf. They have a lot of products online far exceeding what they carry in the stores. I've tried many products here and I won't switch.
Answer: ELF Poreless Putty Primer I love because it helps even out your skin tone and blurs what you don't want others to see. You put it on and let sit 1/2 hour do not wash off then apply your cosmetics to follow. It stays fresh all day
Answer: Do products from ELF work good on woman who are older? Like past 65? I have products. Creams and such (to expensive but use till they are gone). I need face make-up and eyeliner etc. Any older woman on here?
Answer: Their sales are huge, definitely recommend to catch one
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